IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Data Flow Diagrams (DFDs), Diagram Design, Data Mapping, Data Literacy, Data Pipelines, Data Visualization, Dataflow, Data Presentation, Technical Communication, Data Store, Data Processing, Data Transformation
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Innovation, Creative Thinking, Visionary, Ideation, Ingenuity, Open Mindset, Entrepreneurship, Creativity, Cognitive flexibility, Growth Mindedness, Business Technologies, Emerging Technologies, Continuous Improvement Process, Persistence, Business Risk Management
Mixed · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Marketing Budgets, Blogs, Social Media Marketing, Integrated Marketing Communications, Social Media, Peer Review, Key Performance Indicators (KPIs), Social Media Strategy, Real Time Data, Marketing Effectiveness, Content Marketing, Strategic Marketing, Marketing Strategies, Social Media Content, Marketing, Target Audience, Digital Transformation, Analytics, Digital Marketing, ChatGPT
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Generative AI, Generative Model Architectures, Responsible AI, Model Deployment, Large Language Modeling, Generative Adversarial Networks (GANs), Natural Language Processing, Embeddings, Transfer Learning, Artificial Intelligence, Python Programming, Machine Learning, Deep Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: JUnit, Test Automation, Unit Testing, Software Testing, Verification And Validation, Test Case, Test Driven Development (TDD), Integration Testing, Debugging, Mockups
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Security Controls, Data Security, System Configuration, Security Awareness, Project Management Software, Multi-Factor Authentication, Authentications
Beginner · Course · 1 - 4 Weeks
Logical Operations
Skills you'll gain: Security Management, Information Systems Security, IT Security Architecture, Identity and Access Management, Security Testing, Security Engineering, Application Security, Asset Protection, Risk Management Framework, Cybersecurity, Security Controls, Risk Management, Data Security, Network Security, Infrastructure Security, Threat Modeling, Cloud Security, Incident Response, Cryptography, Network Monitoring
Mixed · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Social Sciences, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Probability, Market Dynamics
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Event-Driven Programming, Interactive Data Visualization, Java, Java Programming, Object Oriented Programming (OOP), User Interface (UI), Object Oriented Design, Computer Programming, Algorithms, Software Engineering, Data Structures, Programming Principles, Software Documentation, Development Environment, Debugging
Intermediate · Course · 1 - 3 Months
Rice University
Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Graphing, Spreadsheet Software, Excel Formulas, Data Analysis, Histogram, Scatter Plots, Data Visualization Software, Data Manipulation, Data Import/Export
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Variance Analysis, Financial Analysis, Budget Management, Strategic Decision-Making, Financial Modeling, Budgeting, Financial Statement Analysis, Financial Forecasting, Corporate Finance, Cost Management, Capital Budgeting, Risk Modeling, Spreadsheet Software, Microsoft Excel, Business Analytics, Data Analysis, Case Studies, Data-Driven Decision-Making, Risk Management
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Tableau Software, Report Writing, Data Visualization Software, Dashboard, Data Visualization, Data Analysis, Business Intelligence, Data-Driven Decision-Making, Data Storytelling, Data Presentation, Ad Hoc Reporting, Interactive Data Visualization, Microsoft Excel, Data Manipulation, Data Sharing, Microsoft PowerPoint, Data Management, Productivity Software, Microsoft Office
Mixed · Course · 1 - 3 Months