IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Davis
Skills you'll gain: DevOps, CI/CD, Process Mapping, Culture Transformation, Continuous Improvement Process, Lean Methodologies, Risk Management, Quality Improvement, Process Improvement, Organizational Structure, Kanban Principles, Operational Efficiency, User Feedback, Systems Thinking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Bash (Scripting Language), Python Programming, Unix Shell, Command-Line Interface, Programming Principles, Computer Programming, Scripting, Scripting Languages, Development Environment, Data Structures
Beginner · Guided Project · Less Than 2 Hours

University of Geneva
Skills you'll gain: Research Methodologies, Research, Qualitative Research, Surveys, Community Outreach, Policty Analysis, Research, and Development, Investigation, Ethical Standards And Conduct, Data Collection, Accountability, Case Studies, Needs Assessment, Decision Making, Adaptability
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Policy Analysis, Public Policies, Economics, Policy, and Social Studies, Policy Development, Environmental Policy, Program Evaluation, Governance, Immigration Law, Research Methodologies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kotlin, Object Oriented Programming (OOP), Programming Principles, Android Development, Data Structures, Computer Programming, Mobile Development, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, IT Security Architecture, Security Testing, Single Sign-On (SSO), Data Security, Contingency Planning, User Provisioning, Cryptography, Network Security, Application Security, Information Systems Security, Cryptographic Protocols, Asset Protection, Cloud Security, Computer Security Incident Management, Digital Assets, Public Key Cryptography Standards (PKCS), Incident Response, Risk Management Framework, Risk Management
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Azure Active Directory, Data Security, Multi-Factor Authentication, Microsoft Azure, Role-Based Access Control (RBAC), Cloud Security, Active Directory, Threat Modeling, Security Strategy, Data Storage, Database Architecture and Administration, Virtual Machines, Infrastructure Security, Kubernetes, Continuous Monitoring, Web Applications, Cyber Governance, System Monitoring, Network Security, Authentications
Intermediate · Professional Certificate · 3 - 6 Months

University of Toronto
Skills you'll gain: Traffic Flow Optimization, Machine Controls, Automation, Robotics, Graph Theory, Algorithms, Computer Vision, Mathematical Modeling, Data Mapping, Predictive Modeling, Data Structures, Spatial Data Analysis, Control Systems, Estimation, Applied Mathematics
Advanced · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Materials science, Failure Analysis, Semiconductors, Manufacturing Processes, Structural Analysis, Mechanical Engineering, Chemical Engineering, Chemistry, Thermal Management, Engineering, Laboratory Testing, Physical Science, Physics, Engineering Analysis, Reliability, Engineering Calculations
Beginner · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Customer Analysis, Analytics, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, A/B Testing, Agile Methodology, User Experience, Data-Driven Decision-Making, Predictive Analytics, Data Science, Product Testing, Agile Software Development, Software Development
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Intrusion Detection and Prevention, Security Controls, Continuous Monitoring, Incident Response, Vulnerability Assessments, Software Development Life Cycle, Cybersecurity, Computer Security Incident Management, Cyber Security Policies, Cyber Security Assessment, Information Assurance, Network Security, Risk Management Framework, Cloud Security, Authentications
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Forecasting, Financial Accounting, Income Statement, Balance Sheet, Financial Analysis, Revenue Forecasting, Profit and Loss (P&L) Management, Financial Data, Cash Flows, Accounting, Business Valuation, Capital Expenditure, Finance
Beginner · Course · 1 - 4 Weeks