IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Manufacturing Processes, Semiconductors, Mechanical Engineering, Materials science, Thermal Management, Failure Analysis, Reliability, Engineering Calculations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation
Intermediate · Course · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Risk Management, Risk Management Framework, Threat Management, Operational Risk, Enterprise Risk Management (ERM), Business Risk Management, Cyber Risk, Risk Mitigation, Risk Analysis, Governance Risk Management and Compliance, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Model Context Protocol, Generative AI Agents, AI Enablement, Email Automation, Generative AI, Business Process Automation, AI Product Strategy, Agentic systems, Initiative and Leadership, Tool Calling, Anthropic Claude, ChatGPT, Automation, Responsible AI, Marketing Automation, Business Solutions, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, IT Automation
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Incident Response, Threat Modeling, Vulnerability Scanning, Vulnerability Management, Vulnerability Assessments, Threat Detection, Risk Management, Cybersecurity, Computer Security Incident Management, Secure Coding, Cyber Security Assessment, Incident Management, Security Testing, Cyber Governance, Intrusion Detection and Prevention, Risk Management Framework, Cyber Threat Intelligence, Network Infrastructure, Network Security, Security Information and Event Management (SIEM)
Intermediate · Specialization · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Oral Comprehension, Oral Expression, Literacy, Childhood Education and Development, Working With Children, Writing, Vocabulary, Parent Communication, Learning Strategies, Family Support, Storytelling, Language Learning, Teaching, Instructional Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Architecture, No-Code Development, Organizational Skills, Content Management, Document Management, Productivity, File Management, Collaboration, User Accounts, Databases
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Virtual Teams, Conflict Management, Telecommuting, Trustworthiness, Interpersonal Communications, Team Leadership, Collaboration, Collaborative Software, Leadership, Team Building, Productivity, Social Skills, Rapport Building, Communication, Leadership Development, Relationship Building, Team Performance Management, People Management, Meeting Facilitation, Constructive Feedback
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Financial Data, Microsoft Excel, Spreadsheet Software, Excel Formulas, Microsoft 365, Financial Modeling, Mortgage Loans, Timelines
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Data Ethics, Policy Analysis, Case Studies, Political Sciences, Data Analysis, Responsible AI, Public Policies, Analytics, Model Evaluation, Data Presentation, Data-Driven Decision-Making, Ethical Standards And Conduct, R Programming, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Scikit Learn (Machine Learning Library), Classification Algorithms, Applied Machine Learning, Machine Learning Algorithms, Supervised Learning, Random Forest Algorithm, Machine Learning, Unsupervised Learning, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Community Mental Health Services, Mental Health, Psychiatry, Mental Health Therapies, Health Disparities, Clinical Psychology, Mental Health Diseases and Disorders, Psychotherapy, Psychology, Cognitive Behavioral Therapy, Cultural Diversity, Behavioral Health, Substance Abuse, Empathy & Emotional Intelligence, Advocacy
Beginner · Course · 1 - 3 Months