IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Data Ethics, Security Awareness, Healthcare Ethics, Responsible AI, Ethical Standards And Conduct, Computer Security Awareness Training, Cybersecurity, Diversity Awareness, Generative AI, Artificial Intelligence, Information Technology, Information Privacy, Diversity Equity and Inclusion Initiatives, Social Impact, Media and Communications, Automation, Robotics, Cultural Diversity, Personally Identifiable Information, Emerging Technologies
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Networking Hardware, Network Monitoring, OSI Models, Routing Protocols, Software-Defined Networking, Network Troubleshooting, Network Architecture, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Network Security, TCP/IP, Network Routing, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Network Administration, Network Performance Management, Local Area Networks, Hardening, Intrusion Detection and Prevention
Intermediate · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Pandas (Python Package), NumPy, Probability & Statistics, Unsupervised Learning, Statistics, Data Analysis, Statistical Analysis, Jupyter, Data Manipulation, Machine Learning Algorithms, Descriptive Statistics, Matplotlib, Data Visualization Software, Python Programming, Machine Learning, Data Preprocessing
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Cyber Governance, Security Management, Incident Management, Cyber Security Strategy, Business Continuity, Disaster Recovery, Security Controls, Asset Management, Security Requirements Analysis, Risk Management, Resource Management, Compliance Auditing, Performance Metric
Mixed · Course · 3 - 6 Months

Skills you'll gain: Intrusion Detection and Prevention, Continuous Monitoring, Threat Management, Firewall, Incident Response, Network Security, Threat Detection, Network Monitoring, Information Systems Security, Infrastructure Security, Cybersecurity
Advanced · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Computing Architecture, Technical Product Management, Cloud Security, AWS Identity and Access Management (IAM), Network Security, Infrastructure Security, Product Management, Technical Support, Business
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, Multimodal Prompts, Anthropic Claude, ChatGPT, Generative AI, Creative Thinking, Brainstorming, Game Design, Cognitive flexibility, Critical Thinking, Problem Solving, Decision Making
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Docker (Software), Azure DevOps, Restful API, Microservices, Containerization, DevOps, ASP.NET, CI/CD, .NET Framework, API Design, Test Automation, Application Deployment, Git (Version Control System)
Advanced · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Application Specific Integrated Circuits, Amazon Elastic Compute Cloud, Cloud Infrastructure, Cloud Development, Amazon Web Services, Hardware Architecture, Cloud Applications, Performance Tuning, Computer Architecture, Development Environment, System Design and Implementation, Programming Principles
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Train The Trainer, Virtual Environment, Technical Communication, Design, Education Software and Technology, Communication
Beginner · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Infectious Diseases, Microbiology, Immunology, Pathology, Infection Control, Pharmacology, Epidemiology, Public Health and Disease Prevention, Molecular, Cellular, and Microbiology, Cell Biology
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Manufacturing Operations, Manufacturing Processes, Process Control, Lean Manufacturing, Production Management, Operational Efficiency, Continuous Improvement Process, Sustainability Standards, Collaboration, Innovation, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks