IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Santa Cruz
Skills you'll gain: File I/O, Debugging, Go (Programming Language), C (Programming Language), Program Development, Integrated Development Environments, Data Structures, Computer Programming, Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Competitive Analysis, Digital Advertising, Social Media Content, Content Creation, Market Analysis, Proposal Development, Entrepreneurship, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Remote Access Systems, Network Troubleshooting, Network Administration, Virtual Private Networks (VPN), Hardening, TCP/IP, Cybersecurity, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Technical Support and Services, Encryption, Command-Line Interface, Authentications, Wireless Networks
Advanced · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Debugging, Java, Teaching, Program Development, Computer Programming, Programming Principles, Object Oriented Programming (OOP), Integrated Development Environments, Computational Logic, Pseudocode, Algorithms, Test Case
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, AI Enablement, Cross-Functional Collaboration, Prompt Engineering, Cybersecurity, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Decision Making, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Assertiveness, Empowerment, Emotional Intelligence, Communication, Self-Awareness, Business Communication, Interpersonal Communications, Composure, Verbal Communication Skills, Personal Development, Empathy, Conflict Management, Behavioral Management, Team Building, Leadership Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Design, Program Management, Timelines, Diagram Design, Work Breakdown Structure, Project Scoping, Project Management, Agile Methodology, Project Management Software, Process Development, Risk Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Patient Communication, Patient Advocacy, Nursing Care, Healthcare Ethics, Nursing Practices, Active Listening, Teamwork, Nursing, Patient-centered Care, Professionalism, Care Coordination, Conflict Management, Patient Education And Counseling, Communication, Health Care, Patient Evaluation, Health Assessment, Patient Preparation, Patient Safety, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Firefly, Prompt Engineering, Adobe Express, Collaborative Software, Adobe Creative Cloud, Generative AI, Adobe Photoshop, Generative AI Agents, AI Personalization, Content Creation, Data Import/Export, Responsible AI, Data Ethics, Creative Design, Storytelling, Brand Strategy, Branding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure DevOps Pipelines, CI/CD, Authorization (Computing), Package and Software Management, Infrastructure as Code (IaC), Authentications, Application Deployment, Azure DevOps, Continuous Integration, DevSecOps, Cloud Deployment, DevOps, Security Controls, GitHub, Continuous Deployment, Git (Version Control System), Agile Methodology, Performance Tuning, Identity and Access Management, Continuous Delivery
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Threat Detection, Anomaly Detection, Network Security, General Networking, Network Monitoring, Network Troubleshooting, Real Time Data, Security Strategy, Network Analysis, Network Protocols, Data Capture
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Contingency Planning, Business Continuity Planning, Computer Security Incident Management, Security Management, Incident Response, Disaster Recovery, Data Centers, Incident Management, Security Controls, Information Systems Security, Infrastructure Security, Configuration Management, Data Security, Change Control, Digital Forensics
Advanced · Course · 1 - 4 Weeks