Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Canva (Software), Timelines, Product Demonstration, Marketing Materials, Presentations, Sales Presentations, Sales Presentation, Marketing Design, Project Design, Value Propositions, Team Oriented, Entrepreneurship, Graphic Design, Data Sharing

Skills you'll gain: Microsoft Word, Microsoft Office, Proofreading, Microsoft 365, Business Writing, Document Management, Productivity Software, Editing, Microsoft Windows, Writing and Editing, Computer Literacy, Technical Documentation, Writing, Web Content, Report Writing, Business Communication, Productivity, Collaborative Software, Collaboration, Web Content Accessibility Guidelines

Skills you'll gain: Sustainable Development, Sustainable Business, Corporate Sustainability, Sustainable Design, Systems Thinking, Professional Development, Leadership, Strategic Leadership, Change Management, Professional Networking, Self-Awareness

Skills you'll gain: Frontend Performance, Restful API

Skills you'll gain: Algorithms, Debugging, Java, Computer Programming, Software Design, Programming Principles, Object Oriented Programming (OOP), Program Development, Data Analysis Software, Data Import/Export, File I/O, Integrated Development Environments

Skills you'll gain: Database Design, SQL, Relational Databases, Databases, Database Systems, Database Management, Data Modeling, Query Languages

Skills you'll gain: Cucumber (Software), Gherkin (Scripting Language), Behavior-Driven Development, Apache Maven, API Testing, Test Script Development, Restful API, Test Automation, JSON, Scalability, Test Case, Test Data, Authentications, Java

Skills you'll gain: Vulnerability Management, Identity and Access Management, IT Security Architecture, Incident Response, Security Controls, Endpoint Security, Event Monitoring, Cybersecurity, Data Security, Infrastructure Security, Mobile Security, Threat Detection, Firewall, Encryption, Virtual Private Networks (VPN), Digital Forensics, Disaster Recovery

Skills you'll gain: Facebook, Target Audience, Customer Insights, Online Advertising, Advertising Campaigns, Digital Advertising, Customer Analysis, Advertising, Market Opportunities, Business Metrics, Content Performance Analysis, Data Import/Export

Skills you'll gain: Video Production, Search Engine Optimization, Keyword Research, Web Analytics and SEO, Social Media Marketing, Marketing Strategies, Live Streaming, Strategic Marketing, Marketing Effectiveness, Content Strategy, Performance marketing, Digital Advertising, Growth Strategies, Content Creation, Branding

Skills you'll gain: AWS Identity and Access Management (IAM), Linux Administration, Amazon Elastic Compute Cloud, Linux Servers, Cloud Deployment, Cloud Infrastructure, Amazon Web Services, Cloud Hosting, Cloud Computing, Front-End Web Development, Cloud Management, Linux, Ubuntu, Operating System Administration, Application Deployment, React.js, Event-Driven Programming, Javascript, User Interface (UI), Apache