IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Presentations, Team Oriented, Team Management, Collaborative Software, Virtual Teams, Project Design, Data Sharing, Social Media, Graphic Design, User Accounts, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Remote Access Systems, Security Management, Computer Security Incident Management, Data Security, Law, Regulation, and Compliance, Cybersecurity, Security Controls, Vulnerability Management, Security Strategy, Incident Response, Human Factors (Security), End User Training and Support, Security Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, Image Analysis, Deep Learning, Keras (Neural Network Library), Model Evaluation, Convolutional Neural Networks, PyTorch (Machine Learning Library), Tensorflow, Computer Vision, Applied Machine Learning, Machine Learning, Python Programming, Matplotlib, Data Science
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Computational Logic, Verification And Validation, Theoretical Computer Science, Systems Design, Model Evaluation, Simulations, Algorithms, Safety and Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Development, Salesforce, Visualforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Email Automation, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Business Software, Systems Integration, Business Communication, Team Management, User Accounts, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, Cascading Style Sheets (CSS), HTML and CSS, Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Hosting, Cloud Infrastructure, Cloud Services, Cloud Storage, Frontend Performance, Database Management, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Automation, Application Programming Interface (API), Scripting, Python Programming, Web Scraping, Data Import/Export, Data Manipulation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AWS Kinesis, Real Time Data, Apache Spark, Apache Hive, Data Pipelines, Apache Hadoop, Data Processing, Extract, Transform, Load, Amazon Web Services, Serverless Computing, Data Lakes, Data Visualization, Amazon S3, Query Languages, Data Warehousing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Continuous Deployment, R Programming, Dashboard, Health Informatics, Applied Machine Learning, Continuous Monitoring, Predictive Modeling, Docker (Software), Application Programming Interface (API)
Intermediate · Guided Project · Less Than 2 Hours

Fred Hutchinson Cancer Center
Skills you'll gain: Continuous Integration, Continuous Deployment, CI/CD, GitHub, Docker (Software), Software Development, Development Environment, Test Automation, Automation, Debugging, YAML
Intermediate · Course · 1 - 4 Weeks