Change management courses can help you learn effective communication strategies, stakeholder engagement techniques, and the principles of organizational change. You can build skills in assessing change impact, developing change plans, and fostering a culture of adaptability. Many courses introduce tools like stakeholder analysis frameworks, change readiness assessments, and project management software, which help you apply these skills to practical work and ensure successful transitions within organizations.

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Marketing Strategies, AI Personalization, AI Enablement, Customer Data Management, Customer experience improvement, Predictive Modeling
Intermediate Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: AI Workflows, AI Enablement, AI Orchestration, Strategic Planning, Organizational Change
Beginner Ā· Course Ā· 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation
Beginner Ā· Guided Project Ā· Less Than 2 Hours

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate Ā· Guided Project Ā· Less Than 2 Hours

Knowledge Accelerators
Skills you'll gain: Pivot Tables And Charts, Spreadsheet Software, Data Analysis Expressions (DAX), Data Analysis, Analytics, Business Modeling, Business Analysis, Data Storytelling, Data Presentation, Microsoft 365, Trend Analysis, Data Security, Data Entry, Key Performance Indicators (KPIs), Data Management, Productivity
Intermediate Ā· Course Ā· 1 - 3 Months

AI Business School
Skills you'll gain: Prompt Engineering, Generative AI, Sales Enablement, Financial Forecasting, AI Personalization, Sales, AI Product Strategy, AI Enablement, ChatGPT, Large Language Modeling, LLM Application, Risking, AI Workflows, Artificial Intelligence, Finance, Responsible AI, Ideation, Business Transformation, Innovation
Intermediate Ā· Course Ā· 1 - 4 Weeks
Skills you'll gain: Django (Web Framework), Application Programming Interface (API), Application Frameworks, Web Development, Program Development, Python Programming, Computer Programming, GitHub
Advanced Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Financial Trading, Performance Measurement, Technical Analysis, Artificial Intelligence, Performance Analysis, Financial Market, Portfolio Management, Benchmarking
Intermediate Ā· Course Ā· 1 - 3 Months

University of California, Berkeley
Skills you'll gain: Environmental Engineering, Robotics, Sustainable Engineering, Electronics Engineering, Civil Engineering, Manufacturing Processes, Control Systems, Electronic Components, Semiconductors, Engineering, Sustainable Technologies, Materials science, Electrical Engineering, Climate Change Mitigation
Intermediate Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Waste Minimization, Environmental Engineering, Sustainable Engineering, Civil Engineering, Environmental Regulations, Sustainable Technologies, Environmental Resource Management, Environmental Laws, Environmental Policy, Transportation Operations, Traffic Flow Optimization, Estimation, Network Routing
Intermediate Ā· Course Ā· 1 - 4 Weeks

Packt
Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability
Beginner Ā· Course Ā· 1 - 4 Weeks