IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Desktop Support, Operating Systems, Technical Support, System Support, Remote Access Systems, Debugging, Microsoft Windows, Performance Tuning, Software Installation, Microsoft Office, Technical Communication
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Microsoft Windows, Windows PowerShell, Operating System Administration, Command-Line Interface, Operating Systems, Control Panels, System Configuration, OS Process Management, Network Administration, User Accounts, Graphical Tools
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Devops Tools, Containerization, Docker (Software), Virtualization and Virtual Machines, IT Automation, Amazon Web Services, Microsoft Azure, Operating System Administration, Infrastructure as Code (IaC), Microsoft Windows, Network Administration
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Authentications, Network Security, Linux Commands, System Configuration, Servers, Server Administration, Encryption, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Systems Administration
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, User Accounts, Operating System Administration, Linux, File Systems, Systems Administration, Authorization (Computing), Security Controls, Data Storage, Identity and Access Management, File Management, System Configuration, Data Storage Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Linux Administration, Operating System Administration, Linux Servers, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, User Interface (UI), User Accounts, File Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Network Security, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Cybersecurity, OSI Models, Encryption, Technical Support, Network Troubleshooting, Disaster Recovery, Operating Systems, Help Desk Support, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Technical Support, Hardware Troubleshooting, Cloud Computing, Cloud Services, Cybersecurity, Help Desk Support, System Support, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems
Intermediate · Course · 1 - 3 Months