IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Test Planning, Software Testing, Debugging, Test Case, Issue Tracking, Functional Testing, Unit Testing, Software Quality Assurance, System Testing, Test Tools, Acceptance Testing, Integration Testing, Test Driven Development (TDD), Test Automation, Regression Testing, Quality Assurance, Waterfall Methodology, Agile Methodology, Python Programming
Beginner · Course · 1 - 4 Weeks

The University of North Carolina at Chapel Hill
Skills you'll gain: Positivity, Optimism, Resilience, Compassion, Personal Development, Emotional Intelligence, Adaptability, Relationship Building, Creativity, Mindfulness, Community Health
Mixed · Course · 1 - 3 Months

Skills you'll gain: Marketing Automation, Lead Generation, Customer Relationship Management (CRM) Software, Brand Awareness, Sales Pipelines, Customer Acquisition Management, Marketing Operations, Marketing Effectiveness, Social Media, Branding, Performance Analysis, Social Media Management, Brand Management, Business Metrics, Data Capture, Data-Driven Decision-Making, Market Research
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Classification And Regression Tree (CART), Model Deployment, Decision Tree Learning, Predictive Modeling, Model Evaluation, Feature Engineering, Machine Learning Methods, Random Forest Algorithm, Applied Machine Learning, Performance Tuning, Statistical Machine Learning, Scikit Learn (Machine Learning Library), Performance Analysis
Intermediate · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Community Organizing, Climate Change Programs, Community Development, Climate Change Adaptation, Professional Development, Community Outreach, Leadership, Environment and Resource Management, Social Impact, Sustainable Development, Visionary, Environmental Policy, Sustainable Systems, Collaboration, Governance, Innovation, Environmental Science, Personal Development, Ethical Standards And Conduct, Data Collection
Beginner · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Word, Excel Macros, Microsoft 365, Collaborative Software, Microsoft Office, Document Management, Microsoft Windows, Productivity Software, Collaboration, Technical Documentation, Productivity, Report Writing, Writing, Editing, Writing and Editing, Web Content Accessibility Guidelines, Web Content, Business Writing, Computer Literacy, Business Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Virtual Machines, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, Cloud Storage, Disaster Recovery, Automation, Scalability, Service Level, Load Balancing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Keyword Research, Competitive Analysis, Content Strategy, Digital Marketing, Auditing, Market Research, Test Tools, Technical Communication, Technical Analysis
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Workplace inclusivity, Family and Medical Leave Act of 1993, Stress Management, Diversity and Inclusion, Mental Health, Advocacy, Employee Assistance Programs, Occupational Health, Employee Relations, Empathy, Resilience, Human Resource Policies, Human Resources, Industrial and Organizational Psychology, Mental Health Therapies, Health Care Administration
Beginner · Course · 3 - 6 Months

Skills you'll gain: Pivot Tables And Charts, Trend Analysis, Financial Data, Microsoft Excel, Data Quality, Data Validation, Excel Formulas, Strategic Decision-Making, Data Synthesis, Exploratory Data Analysis, Data Analysis, Data-Driven Decision-Making, Statistical Reporting, Business Analytics, Descriptive Statistics, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Mining, Data Cleansing, Transaction Processing, Predictive Analytics, Customer Analysis, Unsupervised Learning, Data Preprocessing, R Programming, Data Analysis, Market Analysis, Data Wrangling, Data Transformation, Data Manipulation, Interactive Data Visualization, Statistical Visualization, Consumer Behaviour, Performance Tuning, Cross Selling
Beginner · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Team Motivation, Recognizing Others, Team Performance Management, Team Management, Team Building, Employee Engagement, Drive Engagement, Management Training And Development, Team Leadership, Telecommuting, Virtual Teams, Diversity and Inclusion, Employee Retention, Professional Development
Beginner · Course · 1 - 4 Weeks