IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The University of Chicago
Skills you'll gain: Intellectual Property, Law, Regulation, and Compliance, Information Privacy, Media and Communications, Digital Content, Technology Strategies, Regulation and Legal Compliance, Network Protocols, Telecommunications, Market Dynamics, Case Law, Lawsuits, Economics, Competitive Analysis
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: 3D Modeling, Autodesk, Design Software, 3D Assets, Computer-Aided Design, Visualization (Computer Graphics), Computer Graphics, Industrial Design
Beginner · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Statistical Analysis, Experimentation, Usability Testing, Statistical Hypothesis Testing, Data Analysis, Statistical Methods, UI/UX Research, R Programming, User Experience, Human Computer Interaction, Statistics, Data Validation, Statistical Modeling, Regression Analysis, Logistic Regression
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Telecommunications, Internet Of Things, Wireless Networks, Emerging Technologies, Communication Systems, Digital Communications, General Networking, Computer Networking, Network Protocols
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Higher Education, Diversity Equity and Inclusion Initiatives, Leadership, Workplace inclusivity, Cultural Diversity, Social Justice, Accountability, Advocacy, Student Engagement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Identity and Access Management, Computer Security Incident Management, Network Security, Cryptography, AWS Identity and Access Management (IAM), Encryption, User Provisioning, Security Management, Penetration Testing, Vulnerability Scanning, ISO/IEC 27001, Information Systems Security, Network Architecture, Computer Networking, Risk Management, DevSecOps, OAuth, Data Management, Software Development Methodologies, Cybersecurity
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Criminal Investigation and Forensics, Social Justice, Legal Proceedings, Social Sciences, Policy Analysis, Disabilities, Mental Health Diseases and Disorders, Law, Regulation, and Compliance, Cultural Diversity, Case Studies
Beginner · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Biology, Life Sciences, Chemistry, Physical Science, General Science and Research, Research, Environment, Environmental Science, Scientific Methods, Microbiology
Beginner · Course · 1 - 3 Months

Skills you'll gain: COBOL (Programming Language), Agile Methodology, Technical Support, Software Development Life Cycle, Agile Project Management, Scrum (Software Development), Technical Support and Services, Software Development, Software Quality Assurance, Quality Assurance, Code Review, Debugging, Software Documentation, Computer Programming
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Policy Analysis, Public Policies, Economics, Policy, and Social Studies, Policy Development, Environmental Policy, Program Evaluation, Governance, Immigration Law, Research Methodologies
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Security, Network Protocols, Network Performance Management, Network Architecture, Network Monitoring, Role-Based Access Control (RBAC), Network Troubleshooting, Network Administration, Computer Networking, TCP/IP, Network Planning And Design, Cybersecurity, Routing Protocols, Firewall, Network Routing, Network Analysis, IT Infrastructure, Cloud Computing, Automation
Beginner · Specialization · 3 - 6 Months

Emory University
Skills you'll gain: Conflict Management, Mediation, Empathy, Collaboration, Communication Strategies, Self-Awareness, Active Listening, Adaptability, Communication
Beginner · Course · 1 - 3 Months