IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Spreadsheet Software, Calendar Management, File Management, Excel Formulas, Collaborative Software, Document Management, Excel Macros, Sales Presentations, Product Demonstration, Setting Appointments, Email Security, Meeting Facilitation, Data Visualization, Productivity Software, Email Automation
Beginner · Specialization · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Android Development, User Interface (UI), Mobile Development, Application Development, No-Code Development, Data Storage, Game Design, Program Development, Geographic Information Systems, Global Positioning Systems, Computer Programming
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, OpenAI, Generative AI, Storytelling, Writing, Creativity, Responsible AI, Critical Thinking
Beginner · Guided Project · Less Than 2 Hours
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Open Mindset, Human Centered Design, Project Scoping, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Customer Insights, Complex Problem Solving, Empathy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Back-End Web Development, Django (Web Framework), Git (Version Control System), Full-Stack Web Development, API Testing, Server Side, API Design, Application Development, Restful API, Unit Testing, MySQL, User Accounts, Web Applications, Databases
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Network Security, Computer Hardware, Computer Systems, TCP/IP, Information Technology, General Networking, Computer Literacy, Network Protocols, Operating Systems, Computer Networking, Software Systems, File Systems
Beginner · Course · 1 - 4 Weeks

The Chinese University of Hong Kong
Skills you'll gain: Mathematical Modeling, Problem Solving, Graph Theory, Decision Support Systems, Computational Thinking, Data Modeling, Data Structures, Debugging
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Economics, Supply And Demand, Business Economics, Market Dynamics, Economic Development, Game Theory, Financial Policy, Tax, Market Analysis, International Relations, Operating Cost, Cost Benefit Analysis, Business Metrics, Public Policies, Performance Metric, International Finance, Fiscal Management, Consumer Behaviour, Investments, Labor Relations
Beginner · Specialization · 3 - 6 Months

The University of Sydney
Skills you'll gain: Health Technology, Health Informatics, Health Care, Health Systems, Electronic Medical Record, Care Coordination, Clinical Informatics, Telehealth, Health Information Management, Patient Education and Support, Interoperability, Patient-centered Care
Mixed · Course · 1 - 3 Months
University of London
Skills you'll gain: Arithmetic, Applied Mathematics, Computer Science, Computational Thinking, General Mathematics, Mathematical Modeling, Algebra, Cryptography, Systems Of Measurement
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Negotiation, Event Planning, Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Planning, Proposal Development, Decision Making, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Physics, Emerging Technologies, Technical Communication, Physical Science, Computational Thinking, Image Analysis, Engineering, Scientific, and Technical Instruments, Data Analysis Software
Beginner · Course · 1 - 3 Months