IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Azure Active Directory, Active Directory, Microsoft Azure, Multi-Factor Authentication, Authentications, User Accounts, Security Engineering, Authorization (Computing), Identity and Access Management, User Provisioning, Single Sign-On (SSO), Hybrid Cloud Computing, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Surveys, Interviewing Skills, Data Collection, Sampling (Statistics), Unstructured Data, Research Methodologies, Qualitative Research, Data Validation, Data Quality, Text Mining
Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Digital Transformation, Business Analysis, Competitive Analysis, Action Oriented, Analysis, Business Transformation, Business Development, Market Analysis, Business Strategy, Business Valuation, Entrepreneurship, Technology Strategies, Business Technologies, E-Commerce, Emerging Technologies, Innovation, Business Modeling, Regulation and Legal Compliance
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Sustainable Business, Sustainable Development, Corporate Sustainability, Business Planning, Environmental Social And Corporate Governance (ESG), Consumer Behaviour, Environmental Issue, Sustainability Reporting, Business Strategies, Product Design, Design Thinking, Market Research, Business Development, Value Propositions, Innovation, Communication Strategies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Decision Support Systems, Data Warehousing, Data Mining, Database Design, Business Intelligence, Dashboard, Star Schema, Relational Databases, Database Management, Data Visualization Software, Snowflake Schema, Data Visualization, Business Reporting, SAS (Software), Data Modeling, Interactive Data Visualization, SQL, Descriptive Statistics, Cloud Computing Architecture
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Design Thinking, Healthcare Project Management, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Problem-Solving, Innovation, Brainstorming, Project Management, User Centered Design, Collaboration
Mixed · Course · 1 - 4 Weeks

IIT Bombay
Skills you'll gain: Design Thinking, User Research, Prototyping, Human Centered Design, Product Design, Sustainable Business, Innovation, Brainstorming, Creative Thinking, Empathy, User Feedback, Product Development, Customer experience improvement, Case Studies, Collaboration
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, AI Enablement, Automation, Human Resources, Workforce Management, Artificial Intelligence, Responsible AI, Workforce Planning, Socioeconomics, digital literacy, Data Ethics, Leadership and Management, Change Management
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: AI Security, Responsible AI, Data Security, Intrusion Detection and Prevention, Cyber Security Strategy, Cyber Threat Intelligence, Cyber Risk, Data Sharing, Cyber Attacks, Cybersecurity, Threat Modeling, Cyber Threat Hunting, Cyber Governance, Security Strategy, Security Management, Security Awareness, Artificial Intelligence and Machine Learning (AI/ML), Security Software, AI Product Strategy, Generative AI
Beginner · Specialization · 3 - 6 Months

Tableau Learning Partner
Skills you'll gain: Data Visualization Software, Spatial Data Analysis, Tableau Software, Data Storytelling, Statistical Visualization, Interactive Data Visualization, Data Presentation, Geospatial Information and Technology, Stakeholder Communications, Geospatial Mapping, Business Reporting, Data Analysis, Business Analytics
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Integration, Data Validation, Data Quality, Data Cleansing, Data Modeling, Health Informatics, Data Transformation, Data Warehousing, Star Schema, Health Information Management, Data Analysis, Analytics, Electronic Medical Record, Database Systems, Relational Databases
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Institutional Review Board (IRB), Clinical Trials, Health Policy, Health Disparities, Clinical Research, Clinical Research Ethics, Health Equity, Healthcare Ethics, Public Health, Epidemiology, Good Clinical Practices (GCP), Pre-Clinical Development, Policty Analysis, Research, and Development, Health Care, Medical Science and Research, Policy Development, Community Health, Policy Analysis, Drug Development, Research
Beginner · Specialization · 3 - 6 Months