IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Network Troubleshooting, OSI Models, Network Model, TCP/IP, Networking Hardware, Local Area Networks, Network Protocols, General Networking, Network Architecture, Network Infrastructure, Network Switches, Test Equipment, Test Tools
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Professional Networking, Professional Development, Brand Awareness, Leadership Development, Return On Investment, Strategic Planning, Leadership, Personal Attributes, Emotional Intelligence, Influencing, Assertiveness, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management
Beginner · Guided Project · Less Than 2 Hours

Novartis
Skills you'll gain: Drug Interaction, Pharmacology, Pharmaceuticals, Pre-Clinical Development, Drug Development, Medication Administration, Pharmaceutical Terminology, Clinical Research, Laboratory Research
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Prompt Patterns, Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Large Language Modeling, Automation, ChatGPT, Generative Model Architectures, Microsoft Power Automate/Flow, LLM Application, LangChain, Agentic Workflows, Responsible AI, Workflow Management, OpenAI, Process Optimization, Application Programming Interface (API), Decision Support Systems
Beginner · Specialization · 1 - 3 Months

Utrecht University
Skills you'll gain: Nutrition and Diet, Food and Beverage, Socioeconomics, Sustainable Development, Health Disparities, Environmental Science, Behavioral Economics, Economics, Health Policy, Psychology, Biotechnology
Beginner · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Scientific Methods, Research Methodologies, Research, Research Design, Deductive Reasoning, Peer Review, Media and Communications, Correlation Analysis, Statistical Analysis, Probability & Statistics, Cultural Diversity, Descriptive Statistics, Communication
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Virtual Reality, Unreal Engine, 3D Assets, Unity Engine, Application Development, Prototyping, Interaction Design, User Experience Design, Human Computer Interaction, Web Development Tools, User Research
Intermediate · Course · 1 - 4 Weeks

Atlassian
Skills you'll gain: Backlogs, Work Order, Issue Tracking, Collaborative Software, Workflow Management, Project Management Software, Dashboard, Prioritization
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Software Testing, Software Technical Review, Test Planning, Code Review, Software Quality Assurance, Verification And Validation, Requirements Analysis, Technical Communication
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Traffic Flow Optimization, Transportation Operations, Sustainable Design, Environmental Issue, Sustainable Engineering, Feasibility Studies, Emerging Technologies, Regulatory Compliance, Concept Of Operations, Data-Driven Decision-Making, Market Dynamics, Human Factors, Safety Standards
Intermediate · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Human Centered Design, User Research, Design Thinking, Design Research, Product Design, Prototyping, Qualitative Research, Innovation, User Feedback, Diversity and Inclusion, Workplace inclusivity, Brainstorming, Empathy, Ideation, Creativity, Needs Assessment, Product Testing, Interviewing Skills
Beginner · Course · 1 - 4 Weeks