IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Corporate Sustainability, Sustainable Business, Business Reporting, Data Storytelling, Compliance Reporting, Data Visualization, Performance Reporting, Sustainability Standards, Environmental Regulations, Stakeholder Communications, Strategic Communication, Business Ethics, Regulatory Requirements, Stakeholder Engagement, Risk Management, Finance, Investments
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Incident Response, Computer Security Incident Management, Security Information and Event Management (SIEM), Event Monitoring, Threat Detection, General Networking, Network Security, Cybersecurity, Infrastructure Security, Computer Networking, IT Security Architecture, Technical Support and Services, Malware Protection
Mixed · Course · 1 - 4 Weeks

Tableau Learning Partner
Skills you'll gain: Data Visualization Software, Spatial Data Analysis, Tableau Software, Data Storytelling, Interactive Data Visualization, Data Presentation, Stakeholder Communications, Geospatial Mapping, Business Reporting, Data Analysis, Business Analytics, Data Mapping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Agile Methodology, Scaled Agile Framework, Kanban Principles, Waterfall Methodology, Lean Methodologies
Beginner · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Research, Science and Research, Ancient History, Biology, Physics, Anthropology
Mixed · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Benchmarking, Professional Development, Smart Goals, Planning, Performance Analysis, Job Analysis, Human Capital, Organizational Skills, Personal Development, Dashboard, Microsoft Excel, Goal Setting, Business Strategy, Writing
Advanced · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Innovation, Agile Methodology, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Algebra, Advanced Mathematics, General Mathematics, Applied Mathematics, Analytical Skills, Mathematical Modeling, Geometry, Graphing
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Team Performance Management, Systems Thinking, Cognitive flexibility, Team Building, Knowledge Transfer, Innovation, Organizational Development, Organizational Effectiveness, Creative Thinking, Problem Solving, Adaptability, Decision Making, Culture
Mixed · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Econometrics, Data Collection, Probability & Statistics, Regression Analysis, Survey Creation, Statistics, Quantitative Research, Descriptive Statistics, Data Literacy, Time Series Analysis and Forecasting, Statistical Analysis, Model Evaluation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Communication, Professional Development, Google Gemini, AI Enablement, Value Propositions, Adaptability, HR Tech
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Blockchain, Distributed Computing, Security Engineering, Network Security, Scalability, Cryptography, Data Integrity, Transaction Processing, Algorithms
Beginner · Course · 1 - 3 Months