IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Infosec
Skills you'll gain: Cyber Governance, Security Management, Information Systems Security, Cybersecurity, Governance, Cyber Security Strategy, Cyber Risk, Information Assurance, Leadership, Change Management, Business Leadership
Beginner · Course · 1 - 4 Weeks
University of Minnesota
Skills you'll gain: Model Evaluation, Decision Support Systems, Business Metrics, Performance Metric, Data Collection, Performance Measurement, Benchmarking, Data Validation, A/B Testing, User Feedback, Predictive Analytics, Product Assortment
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Design Thinking, Healthcare Project Management, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Problem-Solving, Innovation, Brainstorming, Project Management, User Centered Design, Collaboration
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Learning Management Systems, Instructional Design, Disabilities, Visual Impairment Education, Document Management, Technical Communication, Microsoft Office, Image Analysis
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Cloud Deployment, Virtualization, Cloud Computing Architecture, Cloud Computing, Public Cloud, Network Protocols, TCP/IP, Amazon Web Services, File Transfer Protocol (FTP), General Networking, Virtual Machines, Infrastructure As A Service (IaaS), Software As A Service, Platform As A Service (PaaS), Servers, Private Cloud, Hybrid Cloud Computing
Beginner · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Responsible AI, AI Enablement, Data Ethics, Large Language Modeling, Technical Communication, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Process Mapping, Data Collection, Process Improvement, Business Process, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Data Validation, Business Process Modeling, Business Analytics, Operational Performance Management, Gap Analysis, Organizational Strategy, Key Performance Indicators (KPIs), Internet Of Things, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Technical Communication, Professional Development, Relationship Building, Data Infrastructure, Data Warehousing, Data Pipelines, Data Processing, Professionalism, Data Storage, Verbal Communication Skills, Communication Strategies, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Energy and Utilities, Sustainable Technologies, Electric Power Systems, Market Dynamics, Climate Change Mitigation, Emerging Technologies, Sustainable Development, Investments, Innovation
Beginner · Course · 1 - 3 Months
Skills you'll gain: OS Process Management, Operating Systems, C (Programming Language), System Programming, Virtualization, Virtual Machines, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Performance Improvement, Process Analysis, Health Care Administration, Process Mapping, Health Systems, Health Informatics, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Patient-centered Care, Health Care, Care Coordination, AI Personalization, Precision Medicine, Data Analysis, Strategic Thinking, Leadership
Mixed · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Scope Management, Stakeholder Management, Project Schedules, Project Risk Management, Environment Health And Safety, Work Breakdown Structure, Project Scoping, Earned Value Management, Feasibility Studies, Risk Analysis, Quality Management, Procurement, Cost Estimation, Scheduling, Cost Management, Project Management Life Cycle, Contract Management, Communication Strategies, Risk Management, Project Controls
Advanced · Specialization · 1 - 3 Months