IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Information Systems Security, Cybersecurity, Encryption, Proxy Servers, Information Privacy, Servers, Web Servers, Network Routing, Cloud Hosting
Intermediate · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Business Writing, Business Correspondence, Writing, Report Writing, Business Communication, Writing and Editing, Organizational Structure, Vocabulary, Grammar, Concision, English Language, Target Audience, Organizational Skills, Editing, Press Releases
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Enablement, Responsible AI, Generative AI, Organizational Strategy, Strategic Leadership, Business Strategy, Artificial Intelligence, Governance, Regulation and Legal Compliance, Innovation, Operational Efficiency, Performance Improvement
Intermediate · Course · 1 - 4 Weeks

H2O.ai
Skills you'll gain: Large Language Modeling, Model Evaluation, Collaborative Software, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, LLM Application, Data Preprocessing, Prompt Engineering, Generative Model Architectures, Training Programs, Data Validation, Data Cleansing, Natural Language Processing, Applied Machine Learning, Transfer Learning, Verification And Validation, Data Quality, AI Workflows
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Code Review, Debugging, Scripting, Python Programming, Programming Principles, Software Development
Intermediate · Guided Project · Less Than 2 Hours

KodeKloud
Skills you'll gain: Version Control, Git (Version Control System), GitHub, Collaborative Software, Software Configuration Management, DevOps, Software Development Tools, Linux
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Scraping, Data Visualization, Data Preprocessing, Data Cleansing, Exploratory Data Analysis, Scripting, Data Analysis, Data Manipulation, Data Import/Export, Extensible Markup Language (XML), Python Programming, Jupyter, GitHub
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Systems Development, Software Development Methodologies, Change Management, Project Management, System Implementation, Compliance Auditing, Software Testing, Auditing, Development Testing, Information Technology, Verification And Validation, Project Management Office (PMO), Internal Controls, Governance, Agile Methodology, Software Development, Data Integrity, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ISO 9000 Series, Governance Risk Management and Compliance, Quality Management Systems, Quality Improvement, Program Implementation, Quality Management, Operational Risk, Continuous Improvement Process, Risk Management, Internal Controls, Compliance Management, Auditing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agile Product Development, Agile Project Management, Agile Methodology, Scaled Agile Framework, Product Management, Sprint Retrospectives, Sprint Planning, Backlogs, User Acceptance Testing (UAT)
Advanced · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Digital Forensics, Criminal Investigation and Forensics, Investigation, File Systems, Mobile Security, Cybersecurity, Data Security, Data Integrity, Malware Protection, File Management, Computer Security Incident Management, Incident Response, Data Storage, Real Time Data, Disaster Recovery, Linux, Network Analysis, Regulation and Legal Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Fraud detection, Generative AI, Responsible AI, Regulatory Requirements, Compliance Management, Governance, Risk Management, Data Ethics, Anomaly Detection, Artificial Intelligence, AI Enablement, Model Evaluation, Forecasting
Intermediate · Course · 1 - 4 Weeks