IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Harvard Business Review
Skills you'll gain: Business Modeling, Business Acumen, Business Strategy, Data-Driven Decision-Making, Decision Making, Competitive Analysis, Financial Statements, Leadership, Financial Analysis, Team Leadership, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Collaborative Software, Digital pedagogy, Education Software and Technology, Instructional Design, Planning, Virtual Environment, Collaboration, System Configuration, Safety and Security, Information Privacy
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Virtualization, Platform As A Service (PaaS), Containerization, Cloud-Native Computing, Serverless Computing, Cloud Infrastructure, Network Security, Cloud Computing, Amazon Web Services, Cloud Management, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtual Machines, Network Troubleshooting, Cloud Platforms, Hyper-V, Software-Defined Networking, Cloud Security, Network Administration
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Care Coordination, Value-Based Care, Patient-centered Care, Health Informatics, Health Technology, Health Care, Risk Management, Patient Education and Support, Health Information Management, Patient Advocacy, Telehealth, Community and Social Work, Case Studies
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Entry, Productivity Software, Business Reporting, Data Cleansing, Data Visualization, Data Management, Analytics, Data Validation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: World History, Cultural Diversity, Social Justice, European History, Social Impact, Political Sciences, Ethical Standards And Conduct
Mixed · Course · 1 - 3 Months

Skills you'll gain: Workflow Management, Spreadsheet Software, Project Management Software, Process Design, Data Entry, Excel Formulas, Automation, Data Import/Export, Data Management, Document Management, Collaborative Software, User Accounts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Postman API Platform, Application Programming Interface (API), Software Testing, Restful API, Development Environment, Collaborative Software, Web Applications, JSON, Data Import/Export, Authentications
Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Meeting Facilitation, Prioritization, Time Management, Organizational Skills, Leadership, Ethical Standards And Conduct, Planning, Goal Setting, Teaching, Higher Education
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Target Market, Value Propositions, Cost Control, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Entrepreneurship, Business Strategy, Resource Management, Revenue Management
Intermediate · Guided Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Scikit Learn (Machine Learning Library), Supervised Learning, Applied Machine Learning, Model Evaluation, Predictive Analytics, Feature Engineering, Classification And Regression Tree (CART), Machine Learning Algorithms, Predictive Modeling, Analytics, Decision Tree Learning, Machine Learning, Logistic Regression, Data Analysis, Classification Algorithms, Data Preprocessing, Python Programming
Intermediate · Course · 1 - 4 Weeks