IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: Software Quality Assurance, Software Development Life Cycle, Quality Assurance, Software Documentation, Functional Testing, Software Testing, Software Development Methodologies, Acceptance Testing, User Acceptance Testing (UAT), Test Case, Maintainability, Unit Testing, Software Design, System Testing, Integration Testing, Waterfall Methodology, Agile Methodology, Regression Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, OpenAI API, Data Preprocessing, OpenAI, Large Language Modeling, Real Time Data, Data Manipulation, Generative AI, Python Programming, Unstructured Data, Performance Metric, Machine Learning, JSON
Intermediate · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Continuous Integration, CI/CD, Continuous Delivery, Continuous Deployment, Integration Testing, DevOps, Continuous Monitoring, System Monitoring, Docker (Software), Application Deployment, Security Controls, GitHub, Automation, Version Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Process Modeling, Systems Analysis, AI Workflows, Business Analysis, Generative AI, Stakeholder Communications, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, ChatGPT, Technical Consulting, Software Architecture, Consulting, Systems Thinking, Business Communication
Intermediate · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Retrieval-Augmented Generation, AI Product Strategy, Independent Thinking, Productivity Software, Generative AI, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Business Communication, Emotional Intelligence, Productivity, Operational Efficiency, Administration, Business Operations, Planning, Project Planning, Business Planning, Project Management, Business Administration, Business
Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Program Evaluation, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Learning Management Systems, Professional Development, Content Creation, Design Strategies, Communication, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Teams, Collaborative Software, File Management, Document Management, Collaboration, Team Management, Microsoft 365, Productivity Software, Project Management
Intermediate · Guided Project · Less Than 2 Hours

University of London
Skills you'll gain: Network Security, IT Security Architecture, OSI Models, TCP/IP, Threat Modeling, Network Protocols, Computer Networking, Cybersecurity, Application Security, Network Architecture, Cryptographic Protocols, Vulnerability Assessments, Network Infrastructure, Threat Detection
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Constructive Feedback, Diversity and Inclusion, Communication, Relationship Building, Public Speaking, Proactivity
Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Creativity, Communication, Innovation, Personal Development, Curiosity, Productivity, Time Management, Self-Awareness, Leadership Development, Leadership, Growth Mindedness, Resilience, People Development, Leadership and Management, Adaptability, Change Management, Growth Strategies
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Bioinformatics, Molecular Biology, Network Analysis, Biotechnology, Life Sciences, Infectious Diseases, Structural Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Restful API, Android Development, Kotlin, API Design, Android Studio, Mobile Development, Database Management, Data Persistence, Databases, JSON, Web Applications, SQL
Intermediate · Course · 1 - 3 Months