IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Alberta
Skills you'll gain: Conflict Management, Diversity Equity and Inclusion Initiatives, Team Leadership, Workplace inclusivity, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health, People Management, Rapport Building, Leadership, Leadership and Management, Occupational Safety And Health, Personal Development, Employee Performance Management, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication
Beginner · Specialization · 3 - 6 Months

Novartis
Skills you'll gain: Drug Development, Pharmaceuticals, Pre-Clinical Development, Pharmacology, Laboratory Testing, Biochemical Assays, Clinical Research, Pharmaceutical Terminology, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Security Awareness, Cyber Attacks, Cyber Risk, Mobile Security, Cybersecurity, Cyber Security Strategy, Cyber Governance, Malware Protection, Cyber Security Policies, Cyber Security Assessment, Cyber Threat Intelligence, Data Security, Cyber Threat Hunting, Human Factors (Security), Email Security, Identity and Access Management, Security Management, Security Strategy, Multi-Factor Authentication, Cloud Security
Beginner · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Descriptive Statistics, Data Literacy, Plot (Graphics), Statistical Analysis, Statistical Visualization, Statistical Programming, Biostatistics, Statistical Hypothesis Testing, Quantitative Research, Deep Learning, Regression Analysis, Data Manipulation, Machine Learning
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Compliance Management, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Test Case, Version Control, Code Review, Integrated Development Environments, Software Configuration Management, Software Documentation, AI Enablement, Program Development, Development Environment, Technical Documentation, Project Planning, Project Management, Debugging
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Planning, Business Planning, Microsoft Teams, Microsoft 365, Productivity Software, Project Management Software, Timelines, Project Planning, Collaborative Software, Prioritization, Project Management, Team Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: User Research, User Feedback, Project Scoping, Data Presentation, Analysis, Data Analysis, Mobile Banking, Data Collection
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Data Analysis Expressions (DAX), Data Ethics, Data Modeling, Data Governance, Data Architecture, Database Design, Power BI, Star Schema, Information Privacy, Data Visualization Software, Data Security, Data Integrity, Snowflake Schema, Relational Databases, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Kafka, Apache Hadoop, Apache Spark, Real Time Data, Scala Programming, Data Integration, Command-Line Interface, Apache Hive, Big Data, Applied Machine Learning, Data Processing, Apache, System Design and Implementation, Apache Cassandra, Data Pipelines, Java, Distributed Computing, IntelliJ IDEA, Application Deployment, Enterprise Application Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Malware Protection, Exploitation techniques, Database Management, Cyber Threat Intelligence, Vulnerability Assessments, Cyber Security Assessment, Brute-force attacks, Cryptography, Cybersecurity, Vulnerability Scanning, Intrusion Detection and Prevention, Data Import/Export, MySQL, Encryption, Mobile Security, Linux, Linux Administration
Beginner · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Dashboard, Salesforce, Data Visualization, Data Storytelling, Ad Hoc Reporting, Management Reporting, Product Demonstration, Business Reporting, Report Writing, End User Training and Support, Real Time Data, Data Import/Export
Intermediate · Course · 1 - 4 Weeks