IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Open Web Application Security Project (OWASP), Secure Coding, Distributed Denial-Of-Service (DDoS) Attacks, Application Security, Security Testing, Authorization (Computing), Authentications, Data Validation, Encryption, Data Security, Vulnerability Scanning, Security Controls, Role-Based Access Control (RBAC), Verification And Validation, Intrusion Detection and Prevention, Database Application, Security Awareness, Cybersecurity, User Accounts, Web Development Tools
Beginner · Specialization · 1 - 3 Months

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Peer Review, Governance, Consulting, Leadership and Management, Report Writing, Leadership, Performance Analysis, Management Consulting, Organizational Change, Change Management, Organizational Effectiveness, Analysis, Data Collection
Mixed · Course · 1 - 3 Months

Packt
Skills you'll gain: Productivity, Time Management, Goal Setting, Stress Management, Resilience, Prioritization, Organizational Skills, Personal Development, Health And Safety Standards, Mental Health, Professional Development, Self-Awareness
Intermediate · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Molecular Biology, Laboratory Research, Bioinformatics, Data Literacy, Science and Research, Data Analysis, Spatial Data Analysis, Scientific Methods, Data Processing, Quantitative Research, Informatics, Biology, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Root Cause Analysis, Correlation Analysis, Regression Analysis, Data Collection, Descriptive Statistics, Statistical Hypothesis Testing, Statistical Analysis, Process Analysis, Six Sigma Methodology, Lean Six Sigma, Data Analysis, Process Improvement, Statistical Inference, Pareto Chart
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Package and Software Management, File Systems, File Management, Linux Administration, Unix, Linux Commands, Unix Commands, Command-Line Interface, Operating Systems, System Monitoring, Open Source Technology, User Accounts, Software Installation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Site Reliability Engineering, Cloud Infrastructure, Google Cloud Platform, Public Cloud, Cloud Computing, DevOps, Budget Management, Scalability, Cost Management, Operational Efficiency, Corporate Sustainability, Customer Support, Disaster Recovery
Beginner · Course · 1 - 3 Months
National Taiwan University
Skills you'll gain: Food and Beverage, Cooking, Sustainable Development, Socioeconomics, Culture, Nutrition and Diet, Innovation, Food Safety and Sanitation, Social Sciences, Cultural Diversity, Sustainability Standards, Environment and Resource Management, Economic Development, Environmental Science, Biology, Pharmaceuticals, Ethical Standards And Conduct, Biotechnology, Law, Regulation, and Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe Photoshop, Adobe Firefly, Photo Editing, Adobe Creative Cloud, Generative AI, AI Workflows, Creative Design
Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Open Source Technology, Package and Software Management, Linux, Shell Script, Ubuntu, Unix Shell, Linux Administration, Operating System Administration, Bash (Scripting Language), Unix, Operating Systems, Command-Line Interface, Scripting, Linux Commands, Red Hat Enterprise Linux, File Systems, System Configuration, Database Management, General Networking, Network Security
Build toward a degree
Intermediate · Course · 1 - 3 Months