IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Tech
Skills you'll gain: Relational Databases, Database Management, Database Development, SQL, MySQL, Database Design, Transaction Processing, Stored Procedure, Java, Data Structures, Data Integrity, Performance Tuning
Build toward a degree
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Spring Boot, Hibernate (Java), Web Applications, Application Development, Restful API, Application Frameworks, Bootstrap (Front-End Framework), Development Environment, Model View Controller, Java Platform Enterprise Edition (J2EE), Authentications, User Interface (UI), Databases
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Databricks, Data Governance, Microsoft Azure, Data Lakes, Real Time Data, Data Management, Data Integration, Data Pipelines, Data Quality, User Provisioning, Performance Tuning
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Design, Object Oriented Programming (OOP), Java Programming, Java, Record Keeping
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Storage Technologies, Data Storage, File Systems, Information Management, Data Centers, Servers, Data Management, Disaster Recovery, Data Integrity, Infrastructure Architecture, Enterprise Architecture, Configuration Management, System Configuration, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Engineering Management, Business, Innovation, Employee Onboarding, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Strategic Communication, Professional Development, Employee Coaching, Collaboration, Personal Development, Lifelong Learning, Smart Goals, Social Media Content, Coaching, Self-Awareness, Brand Management, Digital Assets, Goal Setting, Branding, LinkedIn, Promotional Strategies, Marketing Strategies, Constructive Feedback, Investigation, Business Research
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft 365, Email Automation, Collaborative Software, Productivity Software, Project Management Software, Calendar Management, Meeting Facilitation, Microsoft Word, Business Correspondence, Proposal Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Remote Access Systems, Network Troubleshooting, Network Administration, Virtual Private Networks (VPN), Hardening, TCP/IP, Cybersecurity, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Technical Support and Services, Encryption, Command-Line Interface, Authentications, Wireless Networks
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Milestones (Project Management), Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making, Drive Engagement, Goal Setting, Needs Assessment
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Virtualization, Virtual Machines, Virtual Networking, Hyper-V, VMware ESX Servers, Cloud Infrastructure, Data Storage Technologies, Networking Hardware, IT Infrastructure, Data Centers, Desktop Support, Endpoint Security, Computer Hardware
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, LLM Application, Prompt Engineering, Model Deployment, Back-End Web Development, Restful API, Application Programming Interface (API), Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours