IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Milestones (Project Management), Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making, Drive Engagement, Goal Setting, Needs Assessment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Program Management, Stakeholder Engagement, Agile Methodology, Project Design, Stakeholder Analysis, Project Management, Diagram Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Digital Transformation, Network Infrastructure, Network Architecture, Operational Efficiency, Cloud Infrastructure, General Networking, Cloud-Native Computing, Wireless Networks, Technology Solutions, Emerging Technologies, Virtualization, Distributed Computing, Scalability
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Control Systems, Vibrations, Systems Engineering, Mechanics, Numerical Analysis, Differential Equations, Mathematical Modeling, Simulation and Simulation Software, Engineering Analysis, Simulations, Safety Assurance, Geometry, Linear Algebra, Torque (Physics), Applied Mathematics, Physics, Calculus, Mathematical Theory & Analysis
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Data Analysis Expressions (DAX), Data Storytelling, Analytics, Excel Formulas, Predictive Modeling, Anomaly Detection, Python Programming, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Retention, Employee Engagement, Workplace inclusivity, Talent Management, Employee Onboarding, Employee Surveys, Employee Performance Management, Diversity and Inclusion, Workforce Planning, Telecommuting, Workforce Management, Stress First Aid, Virtual Teams
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Eclipse (Software), Java, Java Programming, Functional Design
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Persuasive Communication, Leadership, Influencing, Strategic Leadership, Organizational Leadership, Leadership Development, Business Leadership, Leadership and Management, Team Leadership, Communication, Agile Project Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Check Point Software Technologies Ltd.
Skills you'll gain: Endpoint Security, Threat Detection, Malware Protection, Security Software, Security Management, Cybersecurity, Cyber Attacks, Remote Access Systems, Zero Trust Network Access, Network Protocols, Software Installation, Linux
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Microsoft Windows, Enterprise Security, Mobile Security, Security Management, Android (Operating System), Patch Management, Microsoft Azure, System Monitoring, Cloud Management, Vulnerability Management, Apple iOS, Remote Access Systems, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Visualization Software, Data Literacy, Storyboarding, Statistical Visualization, Data Storytelling, Data Manipulation, Data Presentation, Ggplot2, Statistical Reporting, Dashboard, Data Synthesis, Data Analysis, Data Cleansing, R Programming, Tidyverse (R Package), Data Preprocessing, Data Transformation, Data Import/Export, Graphing
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: SQL, PostgreSQL, Database Management, Data Manipulation, Database Systems
Intermediate · Guided Project · Less Than 2 Hours