IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Logical Operations
Skills you'll gain: Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), HTML and CSS, Adobe Creative Cloud, Web Design and Development, Web Design, Web Development, Web Content, Information Architecture, Web Development Tools, Front-End Web Development, Image Quality, Browser Compatibility, File Management, Development Environment, Multimedia, Content Management, File Transfer Protocol (FTP)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Ansible, Configuration Management, Chef (Configuration Management Tool), Infrastructure as Code (IaC)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Performance Metric, Collaborative Software, Team Building, Project Management Software, Project Coordination, Internal Communications, Performance Measurement, Performance Analysis, Data Visualization, Communication Strategies, Consultative Approaches, Stakeholder Communications, Process Development, Key Performance Indicators (KPIs), Data-Driven Decision-Making, Communication, User Feedback, Business Communication, Organizational Change
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Excel Formulas, Microsoft Excel, Microsoft Office, Spreadsheet Software, Microsoft 365, Document Management, Productivity Software, File Management, Data Management, Data Entry, User Interface (UI)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Image Analysis, Data Cleansing, Quality Assurance, Quality Assessment, Packaging and Labeling, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Issue Tracking, User Story, Dashboard, Workflow Management, Scrum (Software Development), Work Breakdown Structure, Kanban Principles, Sprint Planning, Technical Documentation, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Microsoft Excel, Business Analytics, Risk Analysis, Business Process Modeling, Business Modeling, Data Modeling, Resource Allocation, Analysis, Statistical Analysis, Mathematical Modeling, Process Optimization, Financial Analysis, Statistical Methods, Predictive Analytics, Transportation Operations, Complex Problem Solving, Linear Algebra
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Risk Analysis, Financial Regulation, Bank Regulations, Operational Analysis, Securities Trading
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Digital pedagogy, Education Software and Technology, Technology Strategies, digital literacy, End User Training and Support, Technical Support, Digital Transformation, Innovation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Servers, Data Manipulation, System Requirements
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, Value Propositions, Stakeholder Management, Cross-Functional Collaboration, Market Research, Business Acumen
Beginner · Course · 1 - 3 Months

University of Pittsburgh
Skills you'll gain: Apache Hadoop, Cloud Computing, Apache Spark, Web Services, Cloud Services, Cloud Computing Architecture, Cloud Infrastructure, PySpark, Cloud Applications, Cloud Platforms, Data Pipelines, Google Cloud Platform, Distributed Computing, Data Processing, Cloud Storage, Docker (Software), Virtualization, Containerization, Restful API, Data Architecture
Build toward a degree
Intermediate · Specialization · 1 - 3 Months