Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Negotiation, Active Listening, Communication, Conflict Management, Interpersonal Communications, Strategic Partnership, Relationship Building, Leadership, Value Propositions, Stakeholder Management, Decision Making, Organizational Skills

Skills you'll gain: Git (Version Control System), Software Development Methodologies, Requirements Analysis, Version Control, Application Development, Software Development Life Cycle, Systems Development, Functional Requirement, Software Engineering, User Requirements Documents, Agile Software Development, Application Design, Unified Modeling Language, Software Testing, JUnit, Agile Methodology, Spring Framework, Debugging, Java, Technical Design

Skills you'll gain: Target Audience, Public Relations, Strategic Communication, Corporate Communications, Crisis Management, Marketing and Public Relations, Persuasive Communication, Marketing Effectiveness, Media and Communications, Marketing Budgets, Persona Development, Campaign Management, Content Strategy, AI Enablement, Stakeholder Analysis, Technology Strategies, Teamwork, Ethical Standards And Conduct

Skills you'll gain: Property Management, Property and Real Estate, Real Estate, Commercial Real Estate, Asset Management, Property Maintenance, Operational Performance Management, Operational Efficiency, Innovation, Technology Strategies

Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Usability Testing, Product Planning, Product Roadmaps, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Stakeholder Analysis, Market Analysis, Team Building, Market Research

Skills you'll gain: Public Key Infrastructure, Wireless Networks, Technical Communication, Communication Systems, Network Infrastructure, Global Positioning Systems, System Configuration, Record Keeping, Verification And Validation, Technical Services, Data Entry, Data Validation

Skills you'll gain: Building Codes, Construction, Laboratory Testing, Structural Engineering, Test Engineering, Laboratory Experience, Construction Engineering, Civil Engineering, Environmental Monitoring, Engineering Analysis, Virtual Environment, Experimentation, Research Reports, Structural Analysis, Analytical Testing, Engineering Practices, Penetration Testing, Engineering Calculations, Failure Analysis, Finite Element Methods

Skills you'll gain: Real-Time Operating Systems, Embedded Software, Embedded Systems, Hardware Design, Electronic Hardware, Threat Modeling, Systems Architecture, System Software, Debugging, Computer Architecture, Hardware Architecture, Internet Of Things, Application Security, General Networking, Wireless Networks, Operating Systems, Electrical Power, Performance Tuning

Skills you'll gain: Epidemiology, Health Disparities, Spatial Data Analysis, Data Visualization, Public Health, Geographic Information Systems, Data Analysis, Statistical Analysis, Infectious Diseases, Risk Analysis, Microsoft Excel

Skills you'll gain: Intellectual Property, Legal Risk, Responsible AI, General Data Protection Regulation (GDPR), Personally Identifiable Information, AI Security, Legal Technology, Law, Regulation, and Compliance, Regulation and Legal Compliance, Information Privacy, Artificial Intelligence, Data Ethics, Risking, Ethical Standards And Conduct

Skills you'll gain: Site Reliability Engineering, Incident Management, AI Security, MLOps (Machine Learning Operations), Model Deployment, Patch Management, Problem Management, DevOps, System Monitoring, Continuous Monitoring, Dependency Analysis, Sprint Retrospectives, Disaster Recovery, Artificial Intelligence, Vulnerability Assessments, Automation, Dashboard