IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Penetration Testing, Lightweight Directory Access Protocols, Active Directory, Windows PowerShell, Open Web Application Security Project (OWASP), Exploitation techniques, Security Testing, API Testing, Vulnerability Scanning, Cloud Security, Windows Servers, Cyber Security Assessment, Azure Active Directory, IT Automation, Scripting, Application Programming Interface (API), Microsoft Azure, Vulnerability Assessments, MySQL Workbench, Cloud Computing
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Apache Airflow, Data Pipelines, Scalability, Feature Engineering, Extract, Transform, Load, Workflow Management, AI Workflows, Data Integration, Database Design, Data Modeling, Data Architecture, Data Quality, Data Storage
Intermediate · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: AI Product Strategy, Responsible AI, Prompt Engineering, User Story, Data Ethics, AI Enablement, Agile Methodology, Scrum (Software Development), Artificial Intelligence, Product Roadmaps, AI Workflows, Product Requirements, Product Management, Product Strategy, Customer experience improvement, Generative AI, Estimation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Keyword Research, Competitive Analysis, Marketing, Content Strategy, Digital Marketing, Auditing, Market Research, Test Tools, Technical Communication, Technical Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Marketing Analytics, Performance Analysis, Business Intelligence, Performance Measurement, Marketing Effectiveness, Web Analytics, Interactive Data Visualization, Marketing Strategies, Business Marketing, Customer Analysis, Data Storytelling, Data Presentation, Data Analysis, Customer Insights, Process Improvement and Optimization, Performance Improvement, Gap Analysis, Analytics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Timelines, Kanban Principles, Project Schedules, Milestones (Project Management), Scheduling, Sprint Planning, Project Management, Project Planning, Workflow Management, Project Coordination, Work Breakdown Structure, Process Mapping, Agile Project Management, Accountability, Presentations, Stakeholder Management, Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cross-Channel Marketing, Return On Investment, Marketing Budgets, Campaign Management, Marketing Channel, Data Presentation, Google Ads, Advertising Campaigns, Marketing Effectiveness, Performance marketing, Performance Analysis, Data-Driven Decision-Making, Budget Management, Lead Generation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Communications, Dashboard, Data Import/Export, Model Evaluation, Prompt Engineering, Data-Driven Decision-Making, Ad Hoc Reporting, Performance Reporting, Report Writing, Responsible AI, Business Reporting, Generative AI, Extract, Transform, Load, Project Documentation, Data Transformation, Data Presentation, Technical Communication, Data Storytelling, AI Enablement, Risk Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Transformation, Data Manipulation, Spreadsheet Software, Business Reporting, Financial Analysis, Financial Data, Data Cleansing, Excel Formulas, Microsoft Excel, Data-Driven Decision-Making, Budget Management, Trend Analysis, Data Analysis, Financial Reporting, Pivot Tables And Charts, Variance Analysis, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Power BI, Dashboard, Collaborative Software, Collaboration, Data Sharing, Microsoft Power Platform, Microsoft Excel, Business Intelligence, Microsoft 365, Mobile Security, Interactive Data Visualization, Microsoft PowerPoint, Microsoft Office, Data Analysis Software, Performance Tuning, Data Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Configuration Management, Chef (Configuration Management Tool), Infrastructure as Code (IaC)
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Access, Database Design, Relational Databases, Database Management, Excel Macros, Microsoft 365, Database Development, Database Administration, Database Architecture and Administration, Data Integrity, Data Maintenance, Microsoft Windows, Databases, Microsoft Office, Data Entry, Query Languages, Data Presentation, Productivity Software, User Interface (UI), Scripting
Beginner · Specialization · 3 - 6 Months