IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Koç University
Skills you'll gain: Calculus, Graphing, General Mathematics, Algebra, Mathematical Theory & Analysis, Mathematical Modeling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Management, Data Migration, Apache Cassandra, Docker (Software), Databases, Operational Databases, Database Application, Application Deployment, Data Import/Export
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Kubernetes, API Gateway, Cloud-Native Computing, Network Routing, General Networking, Load Balancing, Containerization, Microservices
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Matplotlib, Data Visualization Software, Data Structures, Data Manipulation, Pandas (Python Package), NumPy, Exploratory Data Analysis, Python Programming, Data Preprocessing, Scripting, Scripting Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, IT Automation, File Management, YAML, Infrastructure as Code (IaC), DevOps, Configuration Management, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Collaborative Software, Project Management Software, Diagram Design, Workflow Management, Calendar Management, Project Management, Software Installation, Query Languages
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Team Building, Presentations, Team Oriented, Team Management, Collaborative Software, Virtual Teams, Project Design, Data Sharing, Social Media, Graphic Design, User Accounts, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft 365, Microsoft Power Automate/Flow, Microsoft Power Platform, Data Governance, Data Migration, Business Process Automation, Content Management, Microsoft Teams, Microsoft Office, Trend Analysis, Document Management, Strategic Thinking, Strategic Planning, System Configuration, Compliance Management, Technology Roadmaps, DevOps, Microsoft Copilot, Data Security
Intermediate · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Productivity, Time Management, Mindfulness, Stress Management, Personal Development, Emotional Intelligence, Persistence, Communication, Positive Behavior Support, Overcoming Obstacles, Resilience, Self-Awareness, Adaptability, Mental Health
Beginner · Course · 1 - 3 Months

Skills you'll gain: Team Leadership, Virtual Teams, Delegation Skills, Leadership and Management, Employee Training, Training Programs, Professional Development, Leadership, Project Management, Key Performance Indicators (KPIs), Business Metrics
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Lean Methodologies
Beginner · Course · 1 - 3 Months

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Sales Management, AI Enablement, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Artificial Intelligence, Data Integration, Network Analysis, User Feedback, Technology Roadmaps, Change Management
Beginner · Course · 1 - 3 Months