IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universiteit Leiden
Skills you'll gain: Mindfulness, Self-Awareness, Mental Health, Social Justice, Psychology, Stress Management, Mental and Behavioral Health Specialties, Social Sciences, Cultural Diversity, Environment and Resource Management, Trauma Care, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), Issue Tracking, User Story, Dashboard, Workflow Management, Scrum (Software Development), Work Breakdown Structure, Kanban Principles, Sprint Planning, Technical Documentation, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apple iOS, Swift Programming, Test Driven Development (TDD), Apple Xcode, Mobile Development, Model View Controller, Application Development, User Interface (UI), User Interface (UI) Design, Software Design Patterns, Software Architecture, Animations
Advanced · Course · 1 - 3 Months

Skills you'll gain: Tableau Software, Business Intelligence, Interactive Data Visualization, Business Analytics, Data Storytelling, Data Visualization Software, Dashboard, Data Analysis, Forecasting, Data Preprocessing, Data Manipulation, Trend Analysis, Data Architecture
Beginner · Course · 1 - 3 Months

Skills you'll gain: Client Services, Loyalty Programs, Customer Retention, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Engagement, Digital Marketing, Product Improvement, Web Analytics and SEO, Marketing Analytics, Performance Analysis, Customer Insights, Portfolio Management, Presentations, Generative AI Agents, Key Performance Indicators (KPIs), Business Metrics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sprint Retrospectives, User Story, Jira (Software), Performance Metric, Sprint Planning, Release Management, Product Roadmaps, Performance Analysis, Root Cause Analysis, Project Planning, Agile Methodology, Agile Project Management, Team Performance Management, Backlogs, Continuous Improvement Process, Operational Analysis, Collaborative Software, Data-Driven Decision-Making, Prioritization, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Prompt Engineering, Responsible AI, ChatGPT, Generative AI, Large Language Modeling, Artificial Intelligence, AI Workflows, AI Personalization, Data Ethics, Emerging Technologies, Expectation Management, Decision Making, Verification And Validation, Business
Intermediate · Course · 1 - 4 Weeks

Coursera
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, MySQL, Operational Databases, Relational Databases, SQL, PHP (Scripting Language), Database Application, Database Systems, Database Management, Databases, Database Management Systems, Back-End Web Development, Data Structures, Software Installation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Data Ethics, Security Awareness, Responsible AI, Cybersecurity, Role-Based Access Control (RBAC), General Data Protection Regulation (GDPR), Cyber Risk, Human Factors (Security), Artificial Intelligence, Threat Detection, Fraud detection, Information Privacy, Anomaly Detection, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Story, Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Backlogs, Sprint Retrospectives, Agile Project Management, Workflow Management, Sprint Planning, Team Management, Product Requirements, Lean Methodologies, Performance Measurement
Beginner · Course · 1 - 4 Weeks