Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Project Management Software, Collaborative Software, Spreadsheet Software, Project Management, Productivity Software, Project Planning, Data Validation
Beginner · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Project Risk Management, Resource Allocation, Resource Management, Risk Analysis, Project Management, Project Controls, Quality Monitoring, Change Management, Knowledge Transfer, Stakeholder Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Research Methodologies, Research, Qualitative Research, Surveys, Community Outreach, Policty Analysis, Research, and Development, Investigation, Ethical Standards And Conduct, Data Collection, Accountability, Case Studies, Needs Assessment, Decision Making, Adaptability
Beginner · Course · 1 - 3 Months

Universidade de São Paulo
Skills you'll gain: Conflict Management, Stakeholder Management, Project Planning, Project Documentation, Project Management, Organizational Structure, Project Scoping, Leadership and Management, Influencing, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Business Process, Operational Efficiency, Business Process Improvement, Process Optimization, Customer experience improvement, Operational Analysis, Technology Strategies, Competitive Analysis, Business Strategy
Mixed · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Arithmetic, Computer Graphics, Computational Thinking, General Mathematics, Systems Of Measurement, Algebra, Cryptography
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Ideation, Process Development, Creative Thinking, New Product Development, Creativity, Lean Methodologies, Customer experience improvement, Customer Engagement, Product Lifecycle Management, Business Modeling, Value Propositions
Advanced · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, Web Design and Development, Bootstrap (Front-End Framework), Usability, User Interface and User Experience (UI/UX) Design, Wireframing, Cascading Style Sheets (CSS), Data Structures, Web Components, Javascript
Mixed · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Sustainable Architecture, Waste Minimization, Sustainable Technologies, Environmental Engineering, Construction, Water Sustainability, Sustainable Design, Construction Management, Environment and Resource Management, Water Resource Management, Energy and Utilities, Building Codes, Building Design, Sustainability Standards, Environmental Management Systems, Sustainable Development, HVAC, Stormwater Management, Architectural Engineering, Thermal Management
Intermediate · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Education Software and Technology, Learning Theory, Instructional Design, Learning Management Systems, Digital pedagogy, Technology Solutions, Disabilities, Human Computer Interaction, Emerging Technologies, Electronic Media, Gerontology
Mixed · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Equipment Design, Plant Operations and Management, Manufacturing Processes, Chemical Engineering, Process Engineering, Mechanical Engineering, Materials science, Manufacturing Operations, Manufacturing and Production, Process Control, Production Process, Petroleum Industry, Engineering Practices, Engineering Design Process
Intermediate · Course · 1 - 4 Weeks