IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, LangChain, LLM Application, Generative AI, Model Evaluation, Flask (Web Framework), Natural Language Processing, Software Development
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Negotiation, Emotional Intelligence, Relationship Building, Conflict Management, Communication, Leadership, Empowerment, Assertiveness, Planning, Adaptability
Mixed · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Culture Transformation, Talent Management, Crisis Management, Innovation, Business Leadership, Leadership, Organizational Leadership, Strategic Leadership, Team Leadership, Organizational Strategy, Business Transformation, Ethical Standards And Conduct, Communication, Governance, Change Management, Decision Making, Collaboration
Mixed · Course · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Growth Mindedness, Personal Development, Optimism, Self-Awareness, Self-Motivation, Goal Setting, Adaptability, Strong Work Ethic, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Sales Enablement, Sales Pipelines, Data Management, Business Process, User Accounts, Customer Relationship Management (CRM) Software, Sales Development, Stakeholder Engagement, Customer Engagement, Dashboard, Automation, Cloud Computing
Beginner · Specialization · 1 - 3 Months

Stanford University
Skills you'll gain: Pharmacology, Infection Control, Pharmacotherapy, Medical Prescription, Hospital Medicine, Microbiology, Infectious Diseases, Clinical Practices, Public Health, Long Term Care
Advanced · Course · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
Beginner · Course · 1 - 3 Months

Commonwealth Education Trust
Skills you'll gain: Curriculum Development, Teaching, Education and Training, Instructional and Curriculum Design, Course Development, Instructional Strategies, Pedagogy, Student-Centred Learning, Collaboration, Learning Theory, Planning
Mixed · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Embedded Software, Internet Of Things, Security Requirements Analysis, Network Architecture, Network Security, Operating Systems, Cybersecurity, Web Services, Encryption, Network Protocols, Public Key Cryptography Standards (PKCS), System Programming, Simple Object Access Protocol (SOAP), Application Development, System Requirements, C (Programming Language), System Design and Implementation, Software Development
Intermediate · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Deep Learning, Model Evaluation, Unsupervised Learning, Classification And Regression Tree (CART), Machine Learning, Regression Analysis, Artificial Intelligence and Machine Learning (AI/ML), Convolutional Neural Networks, Decision Tree Learning, Computer Vision, Logistic Regression, Supervised Learning, Natural Language Processing, Random Forest Algorithm, Data Science, Predictive Analytics, Algorithms
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Educational Materials, Instructional Design, Multimedia, Videography, Student Engagement, Pedagogy, Presentations, Teaching, Classroom Management, Interactive Learning, Visual Design, Graphic Design, Creative Design, Security Controls, Information Privacy, Driving engagement, Collaborative Software, Learning Strategies, Electronic Media, End User Training and Support
Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Ancient History, European History, World History, Cultural Diversity, Music History, Art History, Higher Education, Storytelling
Beginner · Course · 1 - 3 Months