Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
Beginner · Course · 1 - 4 Weeks

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Design Thinking, Business Transformation, Workforce Development, Strategic Thinking, Automation, Digital Transformation, Human Centered Design, Emerging Technologies, Innovation, Business Process Automation, Forecasting, Organizational Change
Beginner · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Technical Analysis, Digital Assets, Investments, Blockchain, Portfolio Management, Market Trend, Financial Analysis, Market Data, Asset Management, FinTech, Operating Cost, Decision Making, Risking
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Sales Operations, Lead Generation, Service Management, Marketing, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling
Beginner · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Gerontology, Competitive Analysis, Design Thinking, Demography, Innovation, Rehabilitation, Intellectual Property, Health Technology, Chronic Diseases, Health Systems, Health Care, Value Propositions, Health Policy, Business Modeling, User Research, Project Management, Nutrition and Diet
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Storyboarding, Augmented Reality, Virtual Reality, Usability Testing, Design Thinking, Prototyping, User Experience Design, Interaction Design, Conceptual Design, Virtual Environment, Human Centered Design, User Research, Wireframing, Data Ethics
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Business Planning, Market Analysis, Value Propositions, Project Planning, Business Strategy, Market Opportunities, Risk Analysis, Financial Forecasting, Competitive Analysis, Business Risk Management, Financial Analysis, Decision Making, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: File Systems, Operating Systems, System Programming, Computer Systems, OS Process Management, File Management, Hardware Architecture, Unix, Computer Science, Computer Hardware, Data Structures, Virtualization, Algorithms
Intermediate · Course · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Strategic Decision-Making, Emotional Intelligence, Communication, Conflict Management, Cultural Diversity, Relationship Building, Strategic Thinking, Interpersonal Communications, Communication Strategies, Collaboration, Empathy, Complex Problem Solving, Active Listening, Plan Execution, Critical Thinking
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Feasibility Studies, Systems Development, Software Development Methodologies, Business Analysis, Software Design, Business Process Modeling, Communication, Data Flow Diagrams (DFDs), Stakeholder Communications, Business Communication, Product Lifecycle Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Work Breakdown Structure, Team Leadership, Planning, Project Schedules, Team Management, Scheduling, Leadership and Management, Timelines, Project Management, Project Scoping, Project Planning, Leadership, Scope Management, Communication
Mixed · Course · 1 - 4 Weeks