IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months
University of Michigan
Skills you'll gain: Data Ethics, Data Analysis, Bayesian Statistics, Policy Analysis
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Emotional Intelligence, Social Skills, Active Listening, Empathy, Professional Development, Stress Management, Relationship Building, Interpersonal Communications, Self-Awareness, Communication Strategies, Self-Discipline, Personal Development, Compassion, Mindfulness, Adaptability
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Electrical Engineering, Communication Systems, Programming Principles, Electronics, Telecommunications, Algorithms, Linear Algebra, Time Series Analysis and Forecasting, Mathematical Modeling
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Learning Management Systems, Education Software and Technology, Digital pedagogy, Teaching, Technology Strategies, digital literacy, English Language, Innovation, Language Learning
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Price Negotiation, Strategic Marketing, Product Strategy, Revenue Management, Market Dynamics, Marketing Psychology, Consumer Behaviour, Business Marketing, Customer Analysis, Cost Accounting, Profit and Loss (P&L) Management, Customer Insights, Market Research, Sales, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Information Architecture, Persona (User Experience), UI/UX Strategy, Web Design, User Experience, Wireframing, User Research, User Centered Design, Mockups, Usability Testing, Requirements Analysis, Target Audience, Agile Methodology
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Compliance Management, Compliance Training, Regulation and Legal Compliance, Legal Risk, Law, Regulation, and Compliance, Governance Risk Management and Compliance, Compliance Reporting, Regulatory Requirements, Compliance Auditing, Risk Management, Operational Risk, Governance, Risk Mitigation, Strategic Planning, Risk Analysis, Brand Management
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Autism Spectrum Disorders, Mental and Behavioral Health Specialties, Communication Disorders, Neurology, School Psychology, Patient Evaluation, Disabilities, Special Education, Pediatrics, Child Development, Rehabilitation, Diagnostic Tests, Clinical Assessment, Mental Health, Individualized Education Programs (IEP), Occupational Therapy, Psychological Evaluations
Mixed · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Robotics, Engineering, Mechanics, Mathematical Modeling, Simulation and Simulation Software, Matlab, Computer Programming Tools, Physics, Angular
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: Environmental Policy, International Relations, Climate Change Mitigation, Energy and Utilities, Environment, Petroleum Industry, Oil and Gas, Governance, Climate Change Adaptation, Sustainable Development, Policy Analysis, Economics, Security Strategy, Electric Power Systems
Beginner · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: User Experience Design, Adobe XD, User Interface (UI) Design, User Centered Design, Interaction Design, Prototyping, Wireframing, User Research, User Flows, Application Design, Mockups, Information Architecture, Ideation, Adobe InDesign, Adobe Illustrator
Beginner · Course · 1 - 3 Months