Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Ggplot2, Scatter Plots, Plot (Graphics), Data Visualization, Data Visualization Software, Heat Maps, R Programming, Graphical Tools, Data Wrangling, Tidyverse (R Package), Graphics Software

Skills you'll gain: Network Monitoring, Intrusion Detection and Prevention, Network Troubleshooting, Network Security, Incident Response, Anomaly Detection, Network Analysis, Digital Forensics, Cyber Security Assessment, Network Protocols, Threat Detection, Technical Communication, Distributed Denial-Of-Service (DDoS) Attacks, Computer Security, Cybersecurity, Vulnerability Assessments

Skills you'll gain: IBM Cloud, Cryptography, Algorithms, Python Programming, Linear Algebra, Computational Thinking, Jupyter, Simulation and Simulation Software, Physics, Software Installation, Development Environment

Skills you'll gain: Apache Hadoop, Apache Spark, PySpark, Apache Hive, Big Data, IBM Cloud, Kubernetes, Docker (Software), Scalability, Data Processing, Development Environment, Distributed Computing, Performance Tuning, Data Transformation, Debugging

Skills you'll gain: API Gateway, Cloud Applications, Google Cloud Platform, Cloud Infrastructure, Application Deployment, Prompt Engineering, Kubernetes, Cloud Development, Serverless Computing, Cloud-Native Computing, Microservices, Containerization, Application Development, Application Programming Interface (API), Infrastructure as Code (IaC), Cloud Services, Identity and Access Management, Cloud Storage, Cloud Computing, Debugging

Skills you'll gain: Apache Kafka, Server Administration

Skills you'll gain: Cloud-Native Computing, NoSQL, MongoDB, Agile Methodology, Scrum (Software Development), Cloud Applications, DevOps, Test Driven Development (TDD), CI/CD, Behavior-Driven Development, Continuous Integration, Continuous Delivery, Continuous Deployment, Sprint Retrospectives, Sprint Planning, User Story

Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Computer Security Incident Management, Security Management, Ubuntu, Linux Administration, File Systems, Routing Protocols, OSI Models, Application Development, Remote Access Systems, Scripting, MySQL

Skills you'll gain: ChatGPT, Responsible AI, Prompt Engineering, Data Ethics, Artificial Intelligence, Productivity, Generative AI, LLM Application, Digital pedagogy, Natural Language Processing, Content Creation

Skills you'll gain: User Research, UI/UX Research, User Experience, Competitive Analysis, User Experience Design, Information Architecture, Interaction Design, User Flows, Persona (User Experience), Qualitative Research, User Centered Design, User Interface (UI) Design, Wireframing, Human Computer Interaction, Usability, User Interface (UI), Usability Testing, Conceptual Design, Research Methodologies, Focus Group

Skills you'll gain: Gemini, Google Docs, Proofreading, Google Workspace, LLM Application, AI Enablement, Prompt Engineering, Generative AI