IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: LangGraph, Generative AI Agents, AI Orchestration, Agentic systems, AI Workflows, OpenAI API, LLM Application, Agentic Workflows, Prompt Patterns, OpenAI, Large Language Modeling, AI Enablement, Retrieval-Augmented Generation, Artificial Intelligence, Development Environment, Tool Calling, Microsoft Azure, AI Personalization, Microsoft Development Tools, Microsoft Visual Studio
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Ansible, Software Installation, File Management, IT Automation, Infrastructure as Code (IaC), YAML, System Configuration, DevOps
Beginner · Guided Project · Less Than 2 Hours

Kennesaw State University
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Responsible AI, Gemini, Claude Code, Artificial Intelligence, Communication, Social Skills, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Linear Algebra, Markov Model, Geometry, Arithmetic, Algebra, General Mathematics, Advanced Mathematics, Probability, Mathematics and Mathematical Modeling, Mathematical Theory & Analysis, Mathematical Modeling, Applied Mathematics, Statistical Methods, Vector Databases, Engineering Analysis, Computational Logic
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Development Environment, Computer Programming Tools, Prompt Engineering
Beginner · Course · 1 - 4 Weeks

Universidad de Chile
Skills you'll gain: Preventative Care, Community Mental Health Services, Crisis Intervention, Mental Health, Risk Analysis, Psychiatric Assessments, Family Support, Psychosocial Assessments, Public Health
Mixed · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Building Design, Sustainable Technologies, Sustainable Development, Energy and Utilities, Electrical Power, Sustainable Architecture, Sustainable Engineering, Workforce Planning, Gap Analysis, Climate Change Mitigation, Training Programs, Emerging Technologies, Professional Networking, Semiconductors
Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Talent Management, People Development, Professional Networking, Collaboration, Leadership Development, Team Motivation, Teamwork, People Management, Entrepreneurship, Innovation, Leadership and Management, Leadership, Creativity, Employee Coaching, Mentorship, Influencing, Employee Retention, Recruitment Strategies, Growth Strategies
Beginner · Course · 1 - 4 Weeks

The University of Melbourne
Skills you'll gain: Art History, Diversity Awareness, Sociology, Cultural Diversity, World History, Research
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Visionary, Strategic Thinking, Proactivity, Creative Thinking, Cognitive flexibility, Optimism, Brainstorming, Open Mindset, Planning, Critical Thinking, Problem Solving, Dealing With Ambiguity
Mixed · Course · 1 - 3 Months

United Cities and Local Governments of Africa
Skills you'll gain: Climate Change Adaptation, Climate Change Programs, Climate Change Mitigation, Environmental Policy, Environmental Issue, Social Determinants Of Health, Community Development, Environmental Resource Management, Sustainable Development, Decision Support Systems, Governance, Vulnerability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Earned Value Management, Project Controls, Project Planning, Project Management Software, Cost Management, Budget Management, Performance Reporting, Process Improvement and Optimization, Configuration Management, Dashboard, System Configuration, Data Import/Export, Data Visualization
Beginner · Specialization · 3 - 6 Months