Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process

Skills you'll gain: Health Systems, Nursing Management, Patient Safety, Emergency Response, Safety Standards, Health Care Procedure and Regulation, Continuous Quality Improvement (CQI), Health Care Administration, Health Informatics, Health Technology, Nursing Practices, Infection Control, Value-Based Care, Managed Care, Regulatory Compliance

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Prompt Patterns, Anthropic Claude, Generative AI, Multimodal Prompts, LLM Application, Productivity, OpenAI, AI Personalization, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Software Engineering, Software Development Tools, Software Development, Software Architecture, Automation, Software Testing, Software Design

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

Skills you'll gain: Workday (Software), Payroll Processing, Payroll, Payroll Systems, Payroll Reporting, Benefits Administration, Human Resources Software, Business Reporting, Management Reporting, Ad Hoc Reporting, Workforce Management, Business Process, Compensation and Benefits, Organizational Structure, Staff Management, Data Maintenance

Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Large Language Modeling, LLM Application, Productivity, Project Planning, OpenAI, Generative AI, Risk Analysis, Timelines, Project Risk Management, Project Schedules, Project Management, Artificial Intelligence, Key Performance Indicators (KPIs), Smart Goals, Taking Meeting Minutes, Work Breakdown Structure, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Windows PowerShell, Technical Support and Services, File Management, Virtualization

Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, Agile Software Development, User Story, Product Management, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Design Thinking, Team Building, Team Leadership, Product Improvement, Customer Analysis, Innovation, Analytics, Business Analytics

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, Project Management, LLM Application, Project Management Life Cycle, Data Ethics, AI Product Strategy, Work Breakdown Structure, Team Oriented, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Project Documentation, Deep Learning, Business Ethics, Machine Learning

Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI Agents, LLM Application, Productivity, OpenAI, Java, Agentic systems, Generative AI, Artificial Intelligence, Large Language Modeling, JUnit, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Creative Problem-Solving, Document Management, Secure Coding, Business Logic, Problem Solving

Skills you'll gain: Data Storytelling, Dashboard, Tableau Software, Data Visualization, Business Analytics, Business Process, Business Process Improvement, Presentations, Data Visualization Software, Data Analysis, Visualization (Computer Graphics), Stakeholder Communications, Data Manipulation