IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universidad de los Andes
Skills you'll gain: Education Software and Technology, Digital pedagogy, digital literacy, Collaborative Software, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Apache Spark, Big Data, SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Business Analytics, Statistical Analysis, Data Analysis Software, Business Strategy, Market Share, Distributed Computing, Scalability
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Ggplot2, Scatter Plots, Plot (Graphics), Data Visualization, Data Visualization Software, Heat Maps, R Programming, Graphical Tools, Data Wrangling, Tidyverse (R Package), Graphics Software
Intermediate · Course · 1 - 4 Weeks

Automation Anywhere
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Process Design, Return On Investment, Role-Based Access Control (RBAC), Dashboard, Unstructured Data, User Accounts, Project Design, Feasibility Studies, Analytics, Artificial Intelligence, Development Testing, Operational Analysis, Extensible Markup Language (XML), Workflow Management, Business Analytics, Process Analysis, Administration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Snowflake Schema, Dashboard, Data Warehousing, Database Management, Data Storage, SQL, Business Intelligence, Data Management, Data Visualization Software, Data Analysis, Cloud Computing, Cloud Platforms, Benchmarking, Market Share
Beginner · Guided Project · Less Than 2 Hours

PwC India
Skills you'll gain: Sales Tax, Tax, Tax Compliance, Tax Laws, Invoicing, Regulatory Compliance, Registration, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Data Preprocessing, PyTorch (Machine Learning Library), Transfer Learning, Model Deployment, Performance Tuning, Deep Learning, Natural Language Processing, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Image Quality, Image Analysis, Computer Vision, Photography, Color Theory, Computer Displays, Computer Graphics, Digital Signal Processing, Semiconductors
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Bioinformatics, Data Analysis Software, Scientific Visualization, Taxonomy, Data Integration, Data Import/Export
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Infrastructure Security, Public Safety and National Security, Cybersecurity, Cyber Attacks, Cyber Security Policies, Security Strategy, Threat Modeling, Policty Analysis, Research, and Development, World History, Risk Management Framework
Beginner · Course · 1 - 4 Weeks

University of New Mexico
Skills you'll gain: International Finance, Entrepreneurship, Global Marketing, Business Management, New Business Development, Business, Organizational Structure, Intercultural Competence, Workforce Management, Operations Management, Organizational Strategy, Business Strategy, Economics, Market Dynamics
Mixed · Course · 1 - 3 Months