IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Storyboarding, Augmented Reality, Virtual Reality, Usability Testing, Design Thinking, Prototyping, User Experience Design, Interaction Design, Conceptual Design, Virtual Environment, Human Centered Design, User Research, Wireframing, Data Ethics
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Health Informatics, Health Information Management, Health Systems, Health Technology, Clinical Informatics, Health Care, Health Care Administration, Data Sharing, Electronic Medical Record, Interoperability, Decision Support Systems, Data Management, Data Storage, Artificial Intelligence, Digital Transformation
Beginner · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Pharmacology, Drug Development, Clinical Trials, Clinical Research, Good Clinical Practices (GCP), Pharmaceuticals, Pre-Clinical Development, Infectious Diseases, Patient-centered Care, New Product Development, Medical Science and Research, Chemistry, Informed Consent
Beginner · Course · 1 - 4 Weeks

Commonwealth Education Trust
Skills you'll gain: Teaching, Education and Training, Curriculum Planning, Student Engagement, Instructional and Curriculum Design, Surveys, Instructional Strategies, Peer Review, Report Writing, Statistical Analysis
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Ansible, Software Installation, File Management, IT Automation, Infrastructure as Code (IaC), YAML, System Configuration, DevOps
Beginner · Guided Project · Less Than 2 Hours

West Virginia University
Skills you'll gain: Music, Music History, Intellectual Property, Consumer Behaviour, Event Management, Live Streaming, Regulation and Legal Compliance, Production Process, Digital Transformation, Promotional Strategies
Mixed · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Incident Response, Cyber Threat Hunting, Computer Security Incident Management, Intrusion Detection and Prevention, Cyber Threat Intelligence, Continuous Monitoring, Threat Detection, Cloud Security, Disaster Recovery, Threat Management, Firewall, Security Management, Network Security, Cybersecurity, Cloud Services, AI Security, Network Monitoring, Security Strategy, Information Systems Security, Cloud Management
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, Embeddings, Prompt Engineering, Development Environment, Large Language Modeling, Text Mining, Databases, OpenAI, Semantic Web, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Blockchain, Cyber Risk, FinTech, Operational Risk, Scalability, Regulatory Compliance, Risk Management, Exploit development, Financial Regulations, Risk Analysis, Vulnerability Assessments, Secure Coding, Auditing, Governance, Key Management, Environmental Social And Corporate Governance (ESG), Transaction Processing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Photo Editing, Generative AI, Adobe Photoshop, Image Quality, Data Import/Export, Adobe Creative Cloud, Prompt Engineering, Editing, File Management, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours