IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Constructive Feedback, Employee Performance Management, Professional Development, Performance Management, Leadership Studies, Mentorship, Problem Solving, Leadership and Management, Empathy, Active Listening, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis, Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Statistical Hypothesis Testing, Process Capability, Statistical Analysis, Data Analysis, Continuous Improvement Process, Project Management, Project Planning, Statistics, Work Breakdown Structure, Lean Six Sigma, Operational Excellence, Data Collection, Process Improvement, Stakeholder Management, Quality Improvement, Quality Management
Intermediate · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Immunology, Infectious Diseases, Molecular Biology, Epidemiology, Microbiology, Public Health, Drug Development, Biotechnology, Medical Science and Research, Climate Change Programs, Cell Biology, Health Disparities, Biology, Clinical Trials, Laboratory Research, Pharmacology, Public Health and Disease Prevention, New Product Development, Emerging Technologies, Manufacturing Processes
Intermediate · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Generative AI, AI Enablement, Operational Efficiency, Innovation, Operational Excellence, Curriculum Development, Enterprise Architecture, Thought Leadership, Program Implementation, Strategic Planning, Responsible AI, Data Ethics, Artificial Intelligence, Automation, Workforce Development, Education Software and Technology, Large Language Modeling, Business Strategies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Experience Design, Wireframing, User Research, Responsible AI, User Centered Design, AI Product Strategy, Usability, Adobe XD, Usability Testing, Generative AI, Figma (Design Software), Design Thinking, Prototyping, User Interface (UI) Design, Persona Development
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Ethics, Responsible AI, Regulatory Compliance, Business Ethics, Compliance Management, AI Enablement, Applied Machine Learning, Project Implementation, AI Product Strategy, Business Solutions, Solution Design, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Model Evaluation, MLOps (Machine Learning Operations), Data-Driven Decision-Making, Machine Learning Algorithms
Intermediate · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Prioritization, Root Cause Analysis, Critical Thinking and Problem Solving, Complex Problem Solving, Strategic Thinking, Responsible AI, Strategic Leadership, Systems Thinking, Brainstorming, Strategic Decision-Making, Leadership, Initiative and Leadership, Critical Thinking, AI Enablement, Leadership Development, Analysis, Business Solutions, Decision Making, Business Ethics, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Application Specific Integrated Circuits, Hardware Design, Computer-Aided Design, Systems Design, Computer Architecture, Network Routing, Computational Logic, Electrical Engineering, Data Structures, Algorithms, Graph Theory, Mathematical Modeling, Calculus
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Integral Calculus, Numerical Analysis, Calculus, Data Science, Mathematical Theory & Analysis, Applied Mathematics, Linear Algebra, Derivatives
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Security Information and Event Management (SIEM), Splunk, Threat Detection, System Monitoring, Cybersecurity, Security Management, Event Monitoring, Incident Response, Data Analysis Software, Information Management, Data Management, Data Storage, Configuration Management, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Embedded Software, Embedded Systems, Electronics Engineering, Electronic Systems, Electronic Hardware, Electronics, Machine Controls, Control Systems, Electrical Systems, Hardware Design, Programmable Logic Controllers, Equipment Design, Electronic Components
Build toward a degree
Intermediate · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Compensation and Benefits, Compensation Management, Compensation Strategy, Benefits Administration, Human Resources, Human Resource Strategy, Job Analysis, Performance Review, Employee Retention, Organizational Strategy
Beginner · Course · 1 - 4 Weeks