IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Banco Interamericano de Desarrollo
Skills you'll gain: Climate Change Adaptation, Climate Change Mitigation, Water Resource Management, Energy and Utilities, Environmental Policy, Sustainable Business, Risk Management, Environmental Monitoring, Environmental Science, Finance, Innovation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Generative AI, AI Security, Agentic Workflows, Prompt Engineering, Large Language Modeling, Enterprise Security, Research Reports
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), Identity and Access Management, Private Cloud, Google Cloud Platform, Cloud-Native Computing, Cloud Security, Network Troubleshooting, Network Security, Virtual Networking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, LLM Application, Development Environment, Multimodal Prompts, Embeddings, Vector Databases, User Interface (UI), Generative AI, AI Workflows, AI Personalization, Prompt Engineering, Agentic systems, Data Visualization, Image Analysis, Application Development, Augmented Reality, Text Mining, Graph Theory, Query Languages
Intermediate · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Liberal Arts, Social Justice, Research, Policy Analysis, Science and Research, Ethical Standards And Conduct, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Data Transformation, Data Preprocessing, Data Manipulation, Data Cleansing, Feature Engineering, Data Integration, Predictive Modeling, Data Quality
Beginner · Guided Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: Sales Enablement, Sales Strategy, Lead Generation, Sales Training, Sales, Sales Process, Customer Success Management, Content Marketing, Target Audience, Content Strategy, Customer Engagement, Content Creation, Service Level Agreement
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Diversity Programs, Diversity and Inclusion, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Team Management, Workplace inclusivity, Team Performance Management, Conflict Management, Cultural Sensitivity, Culture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Collaborative Software, Billing & Invoicing, Intranet, Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Incident Response, Cyber Threat Hunting, Computer Security Incident Management, Cyber Threat Intelligence, Threat Detection, Threat Management, Security Management, Cybersecurity, Continuous Monitoring, Scenario Testing, Technical Communication, Simulations
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Cyber Governance, Cybersecurity, Cyber Security Policies, Cryptography, Network Security, Cyber Risk, Cyber Attacks, Cyber Security Strategy, Threat Detection, Vulnerability Assessments, Incident Response
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Human Centered Design, User Experience Design, Stakeholder Engagement, Design Thinking, Creativity, Research and Design, Ideation, Stakeholder Analysis, Surveys, Data Collection, Storytelling, Design Strategies, Collaboration, Innovation, User Research, Presentations, Communication, Goal Setting
Mixed · Course · 1 - 3 Months