IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Test Tools, Test Script Development, Acceptance Testing, Agile Software Development, Test Case, Software Testing, Continuous Integration, User Acceptance Testing (UAT), Agile Methodology, User Story, Sprint Retrospectives, Automation, Analysis, Collaboration
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Application Deployment, Cloud Deployment, Generative AI, Prompt Engineering, Prototyping, Agile Product Development, Retrieval-Augmented Generation, Application Development, Interactive Design, User Interface (UI), Data Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Monitoring, Intrusion Detection and Prevention, Network Troubleshooting, Network Security, Incident Response, Anomaly Detection, Network Analysis, Digital Forensics, Cyber Security Assessment, Network Protocols, Threat Detection, Technical Communication, Distributed Denial-Of-Service (DDoS) Attacks, Computer Security, Cybersecurity, Vulnerability Assessments
Intermediate · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Storytelling, Writing, Organizational Skills, Editing, Personal Development, Self-Awareness, Overcoming Obstacles, Detail Oriented
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Web Design and Development, Cascading Style Sheets (CSS), Front-End Web Development, User Interface (UI), Browser Compatibility, Javascript, Mobile Development, Interactive Design
Intermediate · Guided Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: Case Law, Social Justice, World History, Political Sciences, Storytelling, Policy Analysis, Diversity Awareness
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Systems, Torque (Physics), Electronic Components, Electric Power Systems, Electrical Equipment, Basic Electrical Systems, Electrical Engineering, Engineering Calculations, Low Voltage, Electronics, High Voltage, Machine Controls, Semiconductors, Test Equipment, Thermal Management, Mechanics
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Universitat de Barcelona
Skills you'll gain: Education and Training, Intercultural Competence, Culture, Teaching, Training Programs, Cultural Diversity, Curriculum Planning, Instructional Strategies, Student Engagement, Research, Research Methodologies, International Relations, Student-Centred Learning, Pedagogy, Diversity Awareness, Sustainable Development
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Project Documentation, Organizational Change, Project Coordination, Management Reporting, Communication, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Design Thinking, Business Transformation, Process Design, Business Process, Human Centered Design, Service Design, Innovation, Creative Problem-Solving, Ideation, Creativity, User Research, User Feedback, Empathy, Critical Thinking
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Model Context Protocol, AI Workflows, Tool Calling, Anthropic Claude, Real Time Data, Debugging, AI Security, Artificial Intelligence and Machine Learning (AI/ML), Servers, Artificial Intelligence, Middleware, Data Access, Server Side, Generative AI
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: TCP/IP, Network Administration, Virtual Local Area Network (VLAN), Network Routers, Network Routing, General Networking, Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Wireless Networks, Network Security, Security Awareness, Networking Hardware, Network Protocols, Chef (Configuration Management Tool), Network Troubleshooting
Intermediate · Specialization · 1 - 3 Months