IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Manufacturing Operations, Manufacturing Processes, Process Control, Lean Manufacturing, Production Management, Operational Efficiency, Continuous Improvement Process, Sustainability Standards, Collaboration, Innovation, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Workflow Management, Data Integrity, Process Design, Lead Generation, Business Process Automation, Cloud Computing, Automation, Mobile Security
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Generative AI, AI Security, Agentic Workflows, Prompt Engineering, Large Language Modeling, Enterprise Security, Research Reports
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Design Thinking, Business Transformation, Process Design, Business Process, Human Centered Design, Service Design, Innovation, Creative Problem-Solving, Ideation, Creativity, User Research, User Feedback, Empathy, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Child Development, Human Development, Mental Health Therapies, Pediatrics, Mental Health Diseases and Disorders, Mental Health, Psychology, Geriatrics, Behavioral Health, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Social Justice, Community Development, Governance, Sustainable Development, Systems Thinking, Information Technology, Economic Development, Policty Analysis, Research, and Development, Digital Transformation, Stakeholder Engagement, Case Studies
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Cyber Governance, Security Awareness, Law, Regulation, and Compliance, Security Strategy, Human Factors (Security), Culture Transformation, Cyber Attacks, Mobile Security, Cyber Risk, Enterprise Security, Data Ethics, Cyber Security Strategy, Cybersecurity, Strategic Leadership, Cyber Operations, Leadership and Management, Leadership, Organizational Leadership, Leadership Development, Team Leadership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, LLM Application, Prompt Engineering, Model Deployment, Back-End Web Development, Restful API, Application Programming Interface (API), Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours

University of Cape Town
Skills you'll gain: Descriptive Statistics, Data Literacy, Plot (Graphics), Statistical Analysis, Statistical Visualization, Statistical Programming, Biostatistics, Statistical Hypothesis Testing, Quantitative Research, Deep Learning, Regression Analysis, Data Manipulation, Machine Learning
Beginner · Course · 1 - 4 Weeks

Tufts University
Skills you'll gain: Nutrition and Diet, Nutrition Education, Nutritional Assessment, Meal Planning And Preparation, Health Education
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, DevOps, Cloud API, Configuration Management, Command-Line Interface, Software Versioning, Version Control
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Financial Statements, Supply Chain Management, Case Studies, Financial Analysis, Supply Chain Planning, Process Mapping, Logistics, Product Strategy, Income Statement, Business Strategy, Organizational Change, IT Management, Balance Sheet, Information Systems, Change Management, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks