Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Predictive Analytics, Debugging, Data Ethics, Responsible AI, Trend Analysis

Skills you'll gain: Responsible AI, Data Ethics, Google Cloud Platform, Artificial Intelligence, AI Product Strategy, Business Ethics, Ethical Standards And Conduct, Law, Regulation, and Compliance, Safety and Security

Skills you'll gain: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery

Skills you'll gain: Exploratory Data Analysis, Data Strategy, Unstructured Data, Data-Driven Decision-Making, Data Literacy, Solution Design, Data Analysis, Needs Assessment, Gap Analysis, Requirements Analysis

Skills you'll gain: Decision Making, Strategic Decision-Making, Data-Driven Decision-Making, Risk Management, Behavioral Economics, Analysis, Complex Problem Solving, AI Enablement, Systems Thinking, Virtual Teams, Psychology, Probability

Skills you'll gain: Threat Modeling, Vulnerability Assessments, Security Testing, Network Infrastructure, Network Security, Cryptography, Malware Protection, Scripting, Transaction Processing, Network Protocols, Encryption

Skills you'll gain: AI Security, Responsible AI, Security Strategy, Security Management, Data Security, Risk Management, Safety and Security, Business Risk Management, Compliance Management, Cybersecurity, Infrastructure Security, Artificial Intelligence, Case Studies

Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI, Marketing Analytics, Customer Insights, Analytics, Business Intelligence, AI Enablement, Predictive Analytics, Query Languages

Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, Code Review, Database Design, SQL, Data Access, Data Manipulation, C# (Programming Language)

Skills you'll gain: Negotiation, Active Listening, Conflict Management, Business Communication, Social Skills, Goal Setting, Communication, Emotional Intelligence

Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX), Productivity Software, Process Development, Customer Analysis

Skills you'll gain: Security Controls, Continuous Monitoring, Security Management, Vulnerability Management, Authorization (Computing), Anomaly Detection