IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Verification And Validation, Computational Logic, Theoretical Computer Science, Automation, Agentic systems, System Requirements, Robotics, Artificial Intelligence, Algorithms
Build toward a degree
Intermediate · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: System Configuration, System Design and Implementation, Computer Architecture, Hardware Architecture, Computer Hardware, Embedded Systems, Automation, Computational Logic, Performance Tuning
Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Responsible AI, Google Gemini, Anthropic Claude, AI Enablement, Business Leadership, ChatGPT, Business Transformation, Digital Transformation, Leadership, Strategic Leadership, Strategic Thinking, Generative AI, Stakeholder Communications, Strategic Communication, Strategic Decision-Making, Innovation, Communication Strategies, Business Ethics, Analytical Skills, Strategic Marketing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Anthropic Claude, Business Intelligence, Data Presentation, Data Visualization, Trend Analysis, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategy, Business Analysis, AI Enablement
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Education Software and Technology, Digital pedagogy
Beginner · Guided Project · Less Than 2 Hours

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Architectural Engineering, Building Design, Civil Engineering, Vibrations, Engineering, SketchUp (3D Modeling Software), Engineering Analysis, Mechanics, Construction, Mathematical Modeling, Engineering Design Process, Design, Simulation and Simulation Software, 3D Modeling
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Innovation, Education and Training, Leadership, Community Development, Empowerment, Teaching, Adult Education, Collaboration, Family Support, Professional Development, Working With Children, Relationship Building, Network Analysis
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Storytelling, Team Leadership, Recognizing Others, Team Building, Team Management, Self-Awareness, Personal Development, Professional Development, Employee Engagement, Communication Strategies, Mindfulness
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Interoperability, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Application Programming Interface (API), Application Security, IT Security Architecture, Data Security, Web Services, Information Technology, Software As A Service, Microservices, Cloud Services, Cloud Computing
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Debugging, Computational Thinking, Digital pedagogy, Education Software and Technology, Programming Principles, Computer Programming, Algorithms, Brainstorming
Beginner · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Health Policy, Health Disparities, Health Equity, Healthcare Ethics, Public Health, Health Care, Research, Health Systems, Research Methodologies, Social Determinants Of Health, Community Health, Epidemiology, Cultural Responsiveness, Cultural Sensitivity, Data Collection
Intermediate · Course · 1 - 3 Months