IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Email Automation, Microsoft Power Automate/Flow, Workflow Management, Microsoft Power Platform, Business Process Automation, Automation, Applicant Tracking Systems, Test Tools, Process Improvement, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours

Institut Mines-Télécom
Skills you'll gain: Oral Expression, Concision, Verbal Communication Skills, Public Speaking, Media and Communications, Interviewing Skills, Public Relations, Communication, Research, Persuasive Communication, Communication Strategies, Rapport Building, General Networking
Beginner · Course · 1 - 3 Months
Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, AI Security, Endpoint Detection and Response, Security Information and Event Management (SIEM), Cyber Threat Hunting, Microsoft Azure, Cyber Security Assessment, Incident Response, Generative AI, Query Languages
Intermediate · Course · 1 - 3 Months

American Psychological Association
Skills you'll gain: Stress Management, Resilience, Mental Health, Mindfulness, Physiology, Psychology, Self-Awareness, Emotional Intelligence, Cognitive Behavioral Therapy, Scientific Methods, Mental Health Diseases and Disorders, Social Skills
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Management Consulting, Business Consulting, Interviewing Skills, Estimation, Case Studies, Business Planning, Business Management, Business Strategy, Analysis, Complex Problem Solving
Beginner · Course · 1 - 4 Weeks

Yad Vashem
Skills you'll gain: Art History, European History, World History, Social Justice, Political Sciences, Cultural Diversity, Psychology, Liberal Arts, Policy Analysis, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Debugging, Computational Thinking, Digital pedagogy, Education Software and Technology, Programming Principles, Computer Programming, Algorithms, Brainstorming
Beginner · Course · 1 - 3 Months

Fred Hutchinson Cancer Center
Skills you'll gain: Bioinformatics, Molecular Biology, Data Processing, Data Analysis, Data Literacy, Exploratory Data Analysis, Metadata Management, R Programming, Scientific Methods, Data Quality
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Remote Access Systems, Network Troubleshooting, Network Administration, Virtual Private Networks (VPN), Hardening, TCP/IP, Cybersecurity, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Technical Support and Services, Encryption, Command-Line Interface, Authentications, Wireless Networks
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Gemini, Generative AI, Prompt Engineering, Multimodal Prompts, LLM Application, Google Cloud Platform, Application Development, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, AI Enablement, Cross-Functional Collaboration, Prompt Engineering, Cybersecurity, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Decision Making, Performance Analysis
Beginner · Course · 1 - 4 Weeks

École normale supérieure
Skills you'll gain: Sustainable Development, Economic Development, Environmental Science, Energy and Utilities, Governance, Environment, Sustainability Reporting, Climate Change Mitigation, Climate Change Adaptation, Environmental Policy, Finance, Advocacy, Economics, Lobbying, Public Policies
Intermediate · Course · 1 - 3 Months