IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
IE Business School
Skills you'll gain: Brand Strategy, Customer experience strategy (CX), Branding, Storytelling, Production Planning, Brand Awareness, Logo Design, Content Marketing, Target Audience, Advertising Campaigns, Target Market, Content Creation, Customer experience improvement, Advertising, Marketing Design, Creative Design, Brand Management, Journalism, Creativity, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Supervised Learning, Feature Engineering, Applied Machine Learning, Unsupervised Learning, Model Evaluation, Machine Learning Algorithms, Predictive Modeling, Data Preprocessing, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Dimensionality Reduction, Performance Tuning
Advanced · Course · 1 - 3 Months

Skills you'll gain: Ansible, Configuration Management, Chef (Configuration Management Tool), Infrastructure as Code (IaC)
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Digital pedagogy, Instructional Design, Learning Management Systems, Game Design, Collaborative Software, Simulations, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Authentications, Role-Based Access Control (RBAC), Splunk, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Identity and Access Management, Lightweight Directory Access Protocols, Authorization (Computing), Security Controls, Data Access, User Accounts, Scripting, Proxy Servers
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Proposal Writing, Proposal Development, Sales Process, Enterprise Sales, Business Writing, B2B Sales, Sales Presentation, Business Marketing, Specialized Sales, Presentations, Company, Product, and Service Knowledge, Target Audience
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Governance, Role-Based Access Control (RBAC), Responsible AI, Governance, Data Management, Generative AI, Metadata Management, Security Controls, AI Security, Data Quality, Data Access, Identity and Access Management, Benchmarking, Data Security, Compliance Management, Quality Assurance and Control
Intermediate · Course · 1 - 4 Weeks
Logical Operations
Skills you'll gain: Power BI, Data Analysis, Microsoft Power Platform, Business Intelligence Software, Microsoft Excel, Data Visualization Software, Data Literacy, Business Intelligence, Data-Driven Decision-Making, Data Storytelling, Microsoft 365, Business Reporting, Data Visualization, Data Analysis Software, Interactive Data Visualization, Data Presentation, Microsoft Office, Microsoft PowerPoint, Data Sharing, Data Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Keyword Research, Competitive Analysis, Marketing, Content Strategy, Digital Marketing, Auditing, Market Research, Test Tools, Technical Communication, Technical Analysis
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Digital Transformation, Business Transformation, Product Lifecycle Management, Technology Strategies, Competitive Analysis, Corporate Strategy, Business Strategy, Strategic Thinking, Business Economics, Emerging Technologies, Technology Roadmaps, Market Dynamics, Change Management, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Workflows, AI Orchestration, Salesforce, Agentic Workflows, Generative AI Agents, AI Enablement, Agentic systems, Responsible AI, Artificial Intelligence, Workflow Management, AI Security, Performance Testing, Data Governance, Enterprise Architecture, Business Logic, Customer Relationship Management (CRM) Software, Model Evaluation, Application Lifecycle Management
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft SQL Servers, SQL, Query Languages, Database Software, Database Design, Data Import/Export, Database Management, Databases, Relational Databases, Data Access, Data Manipulation, Extensible Markup Language (XML), Data Analysis Expressions (DAX), Data Management
Mixed · Course · 1 - 3 Months