IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Miro AI, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement
Beginner · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Threat Modeling, IT Security Architecture, Threat Detection, Security Engineering, Internet Of Things, Network Security, Infrastructure Security, Security Controls, Data Security, Cryptographic Protocols, Vulnerability Assessments, Risk Management Framework, Cloud Computing
Intermediate · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Cloud Security, Network Security, Network Architecture, Data Security, Application Security, Cloud Computing, Operating Systems, Linux, Firewall, Distributed Denial-Of-Service (DDoS) Attacks, Encryption
Beginner · Course · 1 - 3 Months

Akamai Technologies, Inc.
Skills you'll gain: Application Development, Scripting, MySQL, Data Structures, Python Programming, Program Development, Database Management, Web Applications, File Management, Programming Principles, Software Development Life Cycle
Beginner · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Personally Identifiable Information, Cybersecurity, General Data Protection Regulation (GDPR), Information Privacy, Data Security, Data Loss Prevention, Incident Response, Data Governance, Law, Regulation, and Compliance, Data Management, Data Storage, Data Integrity, Data Ethics, Regulation and Legal Compliance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Unix Commands, Debugging, Service Management, User Accounts, OS Process Management
Advanced · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Diversity Awareness, Cultural Responsiveness, Social Justice, Workplace inclusivity, Cultural Diversity, Empathy & Emotional Intelligence, Cultural Sensitivity, Discussion Facilitation, Advocacy, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Data Governance, Databricks, Data Management, Metadata Management, Data Infrastructure, Data Strategy, Information Management, Data Quality, Data Security, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Development Tools, Microsoft Azure, Serverless Computing, Cloud Development, Event-Driven Programming, Cloud API, Application Programming Interface (API), Microservices, GitHub, Business Process Automation
Intermediate · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: AI Personalization, Applied Machine Learning, Dimensionality Reduction, Feature Engineering, Machine Learning, Model Evaluation, Algorithms, Performance Tuning
Intermediate · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Operating System Administration, Cloud Security, Cloud Infrastructure, Identity and Access Management, AWS Identity and Access Management (IAM), Cloud Management, Cloud Computing, Incident Response, Disaster Recovery, Cloud Deployment, Microsoft Windows, DevOps, Cloud-Native Computing, Operating Systems, System Configuration, Firewall, Cloud Computing Architecture, Linux Administration, Risk Management
Build toward a degree
Intermediate · Specialization · 3 - 6 Months