IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: LangGraph, AI Orchestration, Model Deployment, Retrieval-Augmented Generation, AI Workflows, Generative AI Agents, CrewAI, Agentic Workflows, LangChain, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, Agentic systems, OpenAI, Systems Integration, Tool Calling, Google Gemini, Workflow Management, Automation, Prompt Engineering, Responsible AI
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, AI Enablement, Responsible AI, AI Product Strategy, Return On Investment, Data Ethics, Artificial Intelligence, Business Process Automation, Operational Efficiency, Innovation, Performance Measurement, Content Creation, Product Design, Customer Support
Intermediate · Course · 1 - 4 Weeks

ESADE Business and Law School
Skills you'll gain: Technology Strategies, Business, Family Support, Innovation, Business Leadership, Business Management, Business Transformation, Economics, Industrial and Organizational Psychology, Entrepreneurship, Market Dynamics, Environmental Social And Corporate Governance (ESG), International Relations, Personal Development, Self-Awareness, Demography, Decision Making
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Writing and Editing, Editing, Prompt Engineering, AI Enablement, Proofreading, Responsible AI, Content Creation, Business Writing, Diversity and Inclusion, Analysis, Target Audience, Communication, Communication Strategies, Business Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, AI Workflows, Embeddings, Large Language Modeling, Graph Theory, Query Languages, Data Visualization Software, Development Environment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: z/OS, Package and Software Management, Mainframe Computing, Patch Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Change Control, Data Management, Command-Line Interface
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Unsupervised Learning, Anomaly Detection, Data Preprocessing, Data Mining, Applied Machine Learning, Feature Engineering, Exploratory Data Analysis, Data Analysis, Algorithms
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Embedded Systems, Robotics, Electronic Systems, PIC Microcontrollers, Automation, Control Systems, Medical Devices, Electric Power Systems, Hydraulics, Simulation and Simulation Software, Real Time Data
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Strategic Communication, Professional Development, Employee Coaching, Collaboration, Personal Development, Lifelong Learning, Smart Goals, Social Media Content, Coaching, Self-Awareness, Brand Management, Digital Assets, Goal Setting, Branding, LinkedIn, Promotional Strategies, Marketing Strategies, Constructive Feedback, Investigation, Business Research
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Legal Technology, Legal Research, Responsible AI, Data Ethics, AI Security, Generative AI, AI Enablement, Workflow Management, Operational Efficiency, AI Workflows, Automation, Document Management, Ethical Standards And Conduct, Data Security
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Leadership Development, Organizational Change
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Kubernetes, Google Cloud Platform, Hybrid Cloud Computing, Application Performance Management, Capacity Management, Scalability, Application Security, Security Controls, System Monitoring, Application Deployment, Patch Management, Data Security, Cloud Deployment, Software Installation, Network Troubleshooting, Verification And Validation, Release Management
Beginner · Specialization · 1 - 3 Months