IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Tencent Cloud
Skills you'll gain: Cloud Management, Data Storage, Serverless Computing, Cloud Computing, Scalability, Cloud Infrastructure, System Monitoring, Load Balancing, Virtual Networking, Cloud Security, Cloud Deployment, Database Management, Identity and Access Management, Data Migration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Containerization, Docker (Software), Kubernetes, Cloud-Native Computing, Prometheus (Software), CI/CD, DevOps, Grafana, Microservices, Scalability, Application Programming Interface (API), Role-Based Access Control (RBAC)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Import/Export, Data Visualization Software, Data Visualization, Interactive Data Visualization, Histogram, Data Transformation, Data Processing, Apache Kafka, JSON, MySQL, SQL
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Power Apps Component Framework, Microsoft Power Platform, Microsoft Azure, Microsoft 365, Platform As A Service (PaaS), No-Code Development, Enterprise Application Management, Application Development, Application Design, Microsoft Copilot, Data Management, Dashboard, Data Integration, Business Process Automation, Security Controls
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Wireless Networks, Mobile Security, General Networking, Proxy Servers, Network Security, Cybersecurity, Virtual Private Networks (VPN), Security Awareness, Information Privacy, Emerging Technologies
Beginner · Course · 1 - 3 Months

Fred Hutchinson Cancer Center
Skills you'll gain: Responsible AI, ChatGPT, Data Ethics, Generative AI, Social Justice, Artificial Intelligence, Ethical Standards And Conduct, Model Evaluation, Social Impact, Informed Consent, Verification And Validation, Case Studies, Mitigation, Data Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Miro AI, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Controls, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Risk Management Framework, Risk Analysis, Risk Management, Incident Response, Business Continuity Planning, Security Management, Threat Modeling, Computer Security Incident Management, Threat Management, Business Risk Management, Disaster Recovery, Governance Risk Management and Compliance, Operational Risk, Investigation, Cyber Threat Intelligence, Continuous Monitoring, Cybersecurity, Vulnerability Management, Digital Forensics, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Model Evaluation, AI Enablement, AI Product Strategy, AI Security, Artificial Intelligence, Project Design, Goal Setting, Decision Making, Usability Testing, Needs Assessment, Project Planning, Cost Estimation, Resource Planning, Resource Management, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Customer experience improvement, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Strategic Thinking, Technology Strategies, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Windows Servers, Hyper-V, Containerization, Kubernetes, Docker (Software), Virtualization, Virtual Machines, Server Administration, Hybrid Cloud Computing, Microsoft Azure, Infrastructure As A Service (IaaS), Windows PowerShell, Systems Administration, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Entrepreneurial Finance, Finance, Entrepreneurship, Capital Markets, Environmental Social And Corporate Governance (ESG), Social Impact, Investments, Return On Investment, Fiscal Management, Financial Management, Stakeholder Engagement, Strategic Partnership, Decision Making, Asset Management, Portfolio Management, Business Strategy, Investment Management, International Finance, Business Management, Market Dynamics
Beginner · Course · 1 - 4 Weeks