IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Google Cloud
Skills you'll gain: Big Data, Google Cloud Platform, Google Sheets, Data Visualization, Spreadsheet Software, Analytics, Scripting, Data Presentation, Google Workspace, Cloud API, Data Compilation
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: z/OS, Operating Systems, System Programming, Mainframe Computing, System Monitoring, Performance Tuning, System Configuration, OS Process Management, Data Storage, Systems Architecture, Capacity Management, Problem Management, Disaster Recovery, Computer Architecture, Data Access
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Incident Response, Cybersecurity, Cyber Attacks, Computer Security Incident Management, Security Awareness, Personally Identifiable Information, Threat Detection, Information Privacy, Network Security, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Integration, Microsoft Azure, Authorization (Computing), Azure Active Directory, Event-Driven Programming, Cloud Infrastructure, Authentications, Cloud Storage, Disaster Recovery, Data Architecture, Cloud Computing Architecture, Database Design, Cloud Security, Data Infrastructure, Event Monitoring, Role-Based Access Control (RBAC), Application Design, Application Programming Interface (API), Cloud Deployment, Identity and Access Management
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Human Centered Design, Environmental Regulations, Sustainability Standards, Design Thinking, Sustainable Business, Product Development, Product Design, Corporate Sustainability, Product Lifecycle Management, Regulatory Requirements, Design Strategies, Design Research
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Digital pedagogy, Blended Learning, Education Software and Technology, Student Engagement, Learning Management Systems, Digital Transformation, Curriculum Development, Teaching, digital literacy, Content Management Systems, Web Design and Development, Content Management, Live Streaming, Innovation, Planning, Research, Auditing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Power Apps Component Framework, Microsoft Power Platform, Microsoft Azure, Microsoft 365, Platform As A Service (PaaS), No-Code Development, Enterprise Application Management, Application Development, Application Design, Microsoft Copilot, Data Management, Dashboard, Data Integration, Business Process Automation, Security Controls
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Amazon Web Services, Containerization, Docker (Software), Kubernetes, Application Deployment, Cloud Deployment, CI/CD, Cloud Security, Hybrid Cloud Computing, Scalability
Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Water Resources, Environment, Climate Change Adaptation, Environmental Issue, Water Sustainability, Environmental Science, Land Management, Natural Resource Management, Sustainable Development, Climate Change Mitigation, Social Studies, Biology, Teaching, Community Development
Beginner · Course · 1 - 4 Weeks

MathWorks
Skills you'll gain: Reinforcement Learning, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Unsupervised Learning, Supervised Learning, Control Systems, Simulations
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Computational Logic, Logical Reasoning, Deductive Reasoning, Theoretical Computer Science, Analytical Skills, Programming Principles, Computer Science, Data Analysis, Computer Programming, Algorithms, Verification And Validation, Systems Analysis, Software Development, Machine Learning
Beginner · Course · 1 - 3 Months