IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Networking Hardware, Desktop Support, USB, Data Storage, Hardware Architecture, System Configuration, Peripheral Devices, Data Storage Technologies, General Networking, Operating Systems, Display Devices
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Systems Design, Business Process Modeling, Data Flow Diagrams (DFDs), Systems Analysis, Data Modeling, Digital Transformation, Business Process, Risk Management, Workflow Management, Systems Architecture, Business Analysis, Solution Design, Enterprise Resource Planning, Information Technology, Process Flow Diagrams, Prototyping, Computer Science, Agile Methodology, Product Lifecycle Management, Business Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, IT Security Architecture, TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, OSI Models, Cybersecurity, Network Security, Network Protocols, Microsoft Windows, Application Security, Operating Systems, Lightweight Directory Access Protocols, Server Administration, Technical Support, Computer Hardware, Computer Networking, Information Technology
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, Linux, Authorization (Computing), System Configuration, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, Service Management, OS Process Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, Operating System Administration, Linux Servers, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, User Interface (UI), User Accounts, File Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Hardware Architecture, Data Storage Technologies, System Configuration, Computer Architecture, Operating Systems, Software Installation, Peripheral Devices, Computer Displays
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Servers, Linux Administration, Version Control, Authorization (Computing), Open Source Technology
Intermediate · Course · 1 - 4 Weeks